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“Return to the Future”

A PostalVision 2020 Special One-Day Excursion

Thursday,  September 20, 2018

 Register for Returns Event

PostalVision 2020 and the Reverse Logistics Association (RLA) are pleased to announce a collaborative event to be held Thursday, September 20, 2018 — “Return to the Future.”  This one-day “excursion” will be focused on the growing opportunities and challenges being seen with product returns.

Consumers are demanding fast, easy, and inexpensive product returns options.  Shippers are scurrying to develop low-cost and customer-centric services for consumer returns.  Retailers are exploring different returns models that keep customers happy but also keep their costs of returns under control, or even make returns a profit center for the business!  And there is an entire supply chain for processing and transporting product returns that in many ways differs from outgoing product processing and delivery.  The “reverse logistics” supply chain includes businesses that not only provide shipping/transportation solutions, but also businesses that inspect product returns to determine next steps and destination, businesses that sell product returns on secondary markets, businesses that warehouse and inventory returns, and a host of software and system providers linking and passing information within a complex supply chain.

PostalVision and RLA are in the process of identifying speakers and agenda for this event — if you are interested in participating, please contact us.  

Event/Speaker Announcements:

August 2, 2018:  Accenture and USPS OIG to Share Latest Returns Research.  Joining the great line-up of speakers for the upcoming September 20, 2018, “Return to the Future” event to be held in Arlington, VA, are Brody Buhler, Global Managing Director, Post and Parcel industry, Accenture; and Dr. Ian Stanford, Public Policy Analyst, USPS Office of Inspector General (USPS OIG). Both Buhler and Stanford are no stranger to PostalVision events, having presented at the group’s annual events for the past few years. Buhler at the Sept. 20th event in his presentation titled, “Reverse Logistics – the Next Battleground,” will present Accenture’s latest research on ecommerce returns, and Stanford will share the USPS OIG’s recent research around the reverse logistics supply chain and returns trends.

July 25, 2018:  Academic Leaders Join Speaker Line-Up for Returns Event.  The event will feature a keynote presentation on the impact of emerging online technologies on product returns by Dr. Michael Galbreth, Head of the Dept. of Business Analytics and Statistics at the University of Tennessee’s Haslam College of Business. In addition, the event will include introductory remarks by the Hon. David Williams, distinguished professor at the Schar School of Policy and Government at George Mason University.

July 20, 2018:  USPS Executives to Speak on Returns Solutions.  USPS Vice President of Product Innovation Gary Reblin and USPS Director of Product Management, Shipping, Jay Smith both will be speaking at the returns event, with presentation focusing on how the USPS is working to build and enhance its product returns solutions and support the returns/reverse logistics and retail ecosystems.


REGISTRATION IS NOW OPEN! More info coming soon on agenda & speakers!



Date:    Thursday, September 20, 2018

Time:   8:00 am – 5:30 pm 

(onsite reception to follow, 5:30 pm – 7:00 pm)

Schar School of Policy and Government
George Mason University
Founders Hall
3351 Fairfax Avenue
Arlington VA 22201


Price includes continental breakfast, refreshments, lunch, and reception.  Hotel arrangements should be made by attendees on their own — we will post information soon on hotels convenient to the venue!

Regular Registration:   $499

Gov’t Registration:  $299