New Postmaster’s Goal: Act Like Private Sector

November 23, 2014

“It’s a good time to bring in someone new, somebody with an extremely strong operating background,” says John Callan, a consultant on mail and parcel logistics and founder of industry conference PostalVision 2020. “It’s going to be challenging, that’s for sure.” More

***************************************

Kathy Siviter extensively reviews PostalVision 2020/4.0 for PostCom

April 28, 2014

PostalVision 2020 Kicks off with Drones, a New Twist on an Old Box, and the Future of Delivery.  Attendees of PostalVision 2020/4.0, “Pathways to a New Postal Paradigm,” not only heard about future  delivery ideas and directions from the USPS, the PRC, the NALC, and esteemed panels, but also the latest  innovations from a variety of new entrepreneurs as well as established innovators. More

***************************************

USPS Plans to Open Hubs to Retailers Competing with Amazon

April 15, 2014

In 2020, when your supplies of milk and butter start to run low, your refrigerator will know to send out a call to the grocery store and, later that day, the Postal Service will show up at your door with fresh provisions.  Sound far-fetched? Not to Nagisa Manabe.  More….

***************************************

April 17, 2014

Consumer packaged goods marketers—the sons and daughters of Messrs. Procter and Gamble—are arguably the most influential business philosophers of our time. Who doesn’t have a brand that they must nurture these days? More

***************************************

Goldway Says USPS Dissed Mailers With Load Leveling

April 11, 2014

Postal Regulatory Commission Chairman Ruth Goldway has criticized the U.S. Postal Service for moving ahead with a new load-leveling plan for presort mailers, alleging that the Post Office is insensitive to the needs of both senders and recipients of mail. The PRC had issued an advisory opinion on March 17 to delay the move that USPS management—as was its right—chose to ignore.  More

***************************************

The future of drones: Delivery from the sky

April 11, 2014

Will delivery drones be part of the future of postal delivery?  An Australian company came to the Postal Vision 2020 Conference to show off their drone and discuss the possibilities.  More

***************************************

Postal Union Chief: Think of USPS as Asset, Not a Cost Center

April 10, 2014

If there’s one thing that postal workers unions and mailers can agree on, it’s that, when it comes to the U.S. Postal Service, Congress is clueless. “There’s very little thinking going on in Congress [about the Postal Service], in general,” Jim Sauber, chief of staff of the National Association of Letter Carriers (NALC), told a group of international postal stakeholders today.  More

***************************************

In Search of a New Postal Paradigm

March 27, 2014

Next week in Washington an eclectic and expert collection of postal stakeholders will meet to discuss a topic that is near and dear to direct mailers—the future of the U.S. Postal Service and the art of global delivery.  More

***************************************

Future Gazing in the US and Global Postal Industry 

 Tuesday, March 25th, 2014

James Cartledge speaks to John Callan, founder and organizer of the PostalVision series of conferences, about next month’s event and the ideas it will offer up for the future of the postal industry More

***************************************

Email Pioneer Says the United States Postal Service Must Survive

April 23, 2013

One of the people responsible for the proliferation of electronic mail, a man truly hailed as one of the “Fathers of the Internet,” told attendees at Postal Vision 2020 today that he considers the United State’s Postal Service’s brand of physical delivery as fundamental to a democratic society. More

***************************************

Postal Vision 2020/2.0 Conference in the Press

Donahoe, speaking today at the PostalVision 2020 conference in Washington, said the service’s annual expenses will rise to $81 billion by 2016 without congressional action to allow cuts, including reducing a requirement to pay in advance for health benefits for future retirees.

“If we don’t do something about the costs of this organization, we will look like Greece,” he said.

–        Bloomberg – Postal Service To ‘Look Like Greece’ Without Aid, Donahoe Say

**************************************************

PostalVision 2020; USPS at a Crossroads

The United States Postal Service is suffering dramatic losses due primarily to the electronic substitution for conventional mail and secondarily financial retirement burdens imposed by Congress. Its service offerings will soon be out of sync with digital communication trends and increasingly irrelevant to on-coming generations. This traditional postal business-operating model is clearly not sustainable. A confluence of 150 innovative business thinkers and postal influencers gathered in Arlington, Virginia June 15 to consider and craft a bold vision for the American postal ecosystem looking ahead to 2020. 

Ursa Major Associates LLC, a strategic consultancy in the postal and parcel delivery value chain space, created and produced this initial event. Jeff Jarvis, renowned bussmachine.com blogger and author of the book What Would Google Do?, served as the conference moderator. 

http://www.clintbolte.com/conference-highlights/211-postal-vision-2020-v20

*************************************************

Donahoe spoke at PostalVision 2020, a conference focused on adapting the Postal Service as Americans increasingly send email and pay bills online. He told the audience that the agency must both cut costs and find new ways to expand its business.

–          Reuters – U.S. Postal Service going way of Greece, chief says

*************************************************

Donahoe for the first time lent public support to the Senate plan, even though the Postal Service board blasted the measure when it was passed, saying it put too many restrictions on the agency.

“The way the Senate bill is set up, I’ll take that, because it leaves the door open to change the system,” Donahoe said.

–          CNN Money – Postal chief: If we do nothing, we’re Greece

**************************************************

In a keynote address here at the second annual PostalVision 2020 conference, Donahoe touted the key role the agency he oversees plays in an array of industries, ranging from paper products and forestry to logistics and printers. Much of his optimism for the future of the Postal Service is staked on the growth in the agency’s parcel business that has been a more or less direct byproduct of the surge in online shopping.

–          E-Commerce Bytes – Despite Financial Woes, Postmaster General Hopeful for USPS Future

**************************************************

Postal Vision 2020/1.0 Conference in the Press

The Prescott Report

PostalVision 2020, a conference designed to pose the question concerning the future of the postal service, “What would Google do?”, was held June 16 in Crystal City outside Washington DC. Organized by the consultancy Ursa Major, the event brought together unlikely bedfellows. Those bedfellows included senior officials of the USPS, a social media expert, a PhD holding engineer from Pitney Bowes, to entrepreneurial CEOs of startup companies, the chair of the US postal regulatory commission, and the chief security officer of the USPS, among others.

We believe the event was a smashing success.

First of all, the event was moderated, and opened, by author and journalist Jeff Jarvis, author of What Would Google Do? Opening the event with comments around the theme of “the age of digital disruption”, Mr. Jarvis led us through a dozen or so truisms arising out of the digitalization of communication, and pretty much everything else. We have addressed these in a separate article.

There were some unconventional and unlikely speakers on the podium, all of whom made extremely relevant observations about their specialties and potential impact on or relationship to the future of the USPS. We shall cover most of these in this series of articles.

For example, author and social media expert Larry Weber, author of Social Media: Communicating in the 21st Century, asserted that social media will have a bigger influence on US life and then TV did. In fact, he asserts that social media will replace many media, and we will get more “social enterprises” that call for more open engagement, radical transparency, collaborative leadership, participatory workplaces, global integration, partner systems, and moral purpose.

He tells us that in fact there is a fourth wave of computing now occurring which is the mobile communication world combined with cloud computing. Computing is now taken for granted. For generation Y there is no “online”, a word which suggests that in using a computer and the Internet, one is doing something unusual. Schools are closing their computer labs because computers are so routine for today’s children. They know almost intuitively how to use them.

Cloud sourcing and cooperative problem sharing through social media tools will become important business strategies. He provided a few examples of companies which are doing these things. For example, the technological powerhouse IBM had a difficult problem which its own engineers could not solve, and they referred it to an online social media technical site called InnoCentive. There, an Australian professor noticed the problem, solved it in short order and was thereupon rewarded with the $25,000 prize IBM had offered.

And what does this have to do with the postal service? The consequences of all these factors are that every company must identify what is its competitive advantage, hire or create inspired employees, flatten their organizations, foster innovation and create new products and services, lower their cost structures, and delight their customers.

This was inspirational and informative, to be sure, and the fact is that we learned later in the day that the U.S. Postal Service is attempting to do many of these things, especially in the area of innovation.

And we shall report on those things in our next entry.

 

***************************************

 

PostalVision2020/1.0 Twitter Coverage (#PV2020)

Prepared by: Racepoint Group