Cross Border Challenges and Opps

Day Two March 16th 9:30 – 10:30 am

Session Overview

Returning to PostalVision as moderator for this cross-border discussion was global industry expert Elmar Toime, Director of E Toime Consulting and Chairman of Postea.  Panel participants included Phil Warker, U.S. Dept. of Homeland Security; MetaPack Vice President of International Tom Forbes; USPS Vice President and Managing Director of Global Business Giselle Valera; and Shoshana Grove, International Bridge.

An in-depth coverage article on the session will be posted soon!

Our Favorite Postal Visionary Moments from this session:

“It’s not only the big brand names who can expand across the globe now, but the artisan worker in the remote mountains of Peru now in principle can make products available to the global market.”   Elmar Toime,

“DHS is developing a holistic strategy to address the security and facilitation of ecommerce.  The digital marketplace holds extraordinary potential for higher volumes – but with that potential there is also risk.  We think there is opportunity to partner further with private and postal sectors, and embrace how collaboration can build a security apparatus that facilitates legitimate shipments.” Phil Warker, U.S. Dept. of Homeland Security

“Delivery is emotional for the recipient.  Every delivery matters. It can be a really good emotion, or a bad one.  Retailers get that.  Cross-border delivery is also emotional.  To access the best of cross-border delivery experience, typically you have to inject your package within that country.“  Tom Forbes, MetaPack

“There are a lot of opportunities in cross-border ecommerce, but there are also challenges.  There are challenges with customs, restricted items, labels – there is a lot of complexity.  That is the number one challenge to doing cross-border ecommerce.  Ultimately, the local market has the best sense of what consumers want to see.”  Giselle Valera, USPS

“We focus on emerging and hard-to-serve markets, partnering with the post.  The future of industry will have to do with public/private partnerships with the post.”   Shoshana Grove, International Bridge

Session Presentations

Slides Used in This Session:  Challenges and Opportunities Cross Border

Check out the Video of this session on the PostalVision YouTube Channel

In the News

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Retail technology vendor innovation: MetaPack 

Increased Demand Sparks International Warehouse Expansion 

Rate hike ends tax-free era for cross-border e-commerce business 

Walmart launches cross-border e-commerce service 

Newly Enacted Customs Law Lends Helping Hand