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Angelo-AnagnostopoulosAngelo Anagnostopolous
Vice President of Postal Affairs

Angelo works with GrayHair’s clients to help them maximize their postal operations, develop compliance best practices and provide guidance on a wide variety of postal issues and regulations.
With over 25 years’ experience with some of the largest companies in the industry, Angelo has extensive expertise in postal affairs and software development for the mailing, parcel and transportation industries and the connectivity of computer systems for electronic data exchange using proprietary, US and International industry standards.
Angelo is an active in MTAC and is currently the industry leader for Enterprise Analytics and Data Usage. He is also a board member of PostCom and active in many industry association committees. Angelo also speaks regularly at national conferences and gives webinar presentations on all things postal and compliance.


Bradley Jennifer LJennifer Bradley
Senior Economist
USPS Office of Inspector General

Jennifer Bradley is a Senior Economist within the Research Group at the Postal Service’s Office of the Inspector General. While at the OIG, she has worked on numerous research projects including topics such as pricing, costing, and the universal service obligation. Prior to joining the OIG, Jennifer worked for the U.S. Postal Service. While there, she worked in both the Finance and the Strategic Planning offices, as well as having detail assignments to both the Hill and the Board of Governors. Jennifer has a master’s degree in economics from North Carolina State University and a bachelor’s degree in Economics from James Madison University.


Buhler_Brody_001_previewBrody Buhler
Global Managing Director, Post and Parcel industry

Brody Buhler is the global managing director of Accenture’s post and parcel industry group, leading a team of more than 1,800 postal consultants working with more than 20 major post and parcel clients around the world. Brody has worked with leading post and parcel organizations on a variety of projects including strategy, transformation, analytics, operations and large-scale program management. He has deep experience in post and parcel operations, digital, sales, marketing, mail and parcel tracking and revenue protection programs. Before joining Accenture, Brody owned a software development company that focused on production and quality control software. He has a Bachelor of Science degree in accounting and a Master of Accountancy degree, both from Brigham Young University, Utah. He lives with his wife and children in Virginia, U.S.A.


Berhard-200x214Bernhard Bukovc
Managing Director
Postal Innovation Platform (PIP)

Bernhard is the Managing Director of the Postal Innovation Platform (PIP), an initiative focusing on the future for the postal industry with a solution-oriented approach. PIP operates under the umbrella of an academic research center (EPFL-MIR based in Lausanne, Switzerland), the Universal Postal Union, and Swiss Post. It is an open platform inviting all postal industry stakeholders to join, contribute and thus create innovation, value and solutions for the postal sector. He previously worked for the Austrian Post as Director of Regulatory Affairs, and served as the Director of Inter-company Pricing and Regulation at the International Post Corporation in Brussels for over five years. Among his current activities Bernhard is also a management trainer, moderator at various conferences and the co-editor of a publication on postal services in the digital age.

Bernhard is also an entrepreneur, who founded and manages Vinaficio, an e-marketplace that supports European wineries. Studying and working on eCommerce and cross-border issues for many years Bernhard put his knowledge to practice and launched together with his partners his eCommerce company which connects today buyers and sellers across nine European countries, providing full logistics, payment, tax and duty administration support. Bernhard holds a LL.M from George Washington University and a J.D. from the University of Graz, Austria.


callanJohn Callan
Co-Founder/Managing Director
Ursa Major Associates
Founder/Chairman, The PostalVision 2020 Initiative

John founded The PostalVision 2020 Initiative in 2010 to acknowledge and address the impact of the approaching tsunami of digital disruptive innovation that was barreling down on our traditional USPS operating model. He sensed a critical need to expose the crisis and collectively discuss what to do about it in an open and objective conversation with all stakeholders.

Having started his career in the seventies as a Postal Service disrupter himself by founding Calico Air Courier, then merging it into DHL, John spent the next few decades pushing the postal/parcel envelope at DHL, TNT Skypak, Purolator Courier and pioneer online shipping system developer, Milestone Systems, creator of Click&Send, before beginning his strategy consulting practice advising USPS. Under Coopers & Lybrand and PwC, he thought-led projects on the USPS’s Expedited & Package Services Business Plan, PostOffice Online and International Business Unit strategy. For the latter he led the breakthrough alliance with DHL to create Global Express Guaranteed, the first co-branded USPS product with a competitor.

John and his Ursa Major colleagues have advised mailing and express delivery industry leaders, as well as start-ups on strategic issues in the progressively integrating mail and parcel value chain. John has played key advisory roles in several USPS-OIG studies regarding Expanding the Postal Platform into the Digital World, Parcel Strategy, Retail Strategy and IP Strategy. As a well-known and highly respected postal industry expert, John has appeared on CNBC, NPR’s Morning Edition and Marketplace; has been interviewed by the Wall Street Journal, Washington Post, Kiplinger Letter, Post & Parcel and E-Commerce Bytes; has authored Op-Eds for The Hill; is a familiar speaker at industry conferences in the U.S and abroad and has written numerous articles for trade publications.


jim-campbell-new-picJames Campbell
Renowned Consultant

James Campbell is an independent legal consultant and author of numerous papers, books and testimony on domestic and international postal regulatory issues. His recent projects include surveys of national and international postal laws and practices for the European Commission; a study of the history and development of postal law and the postal monopoly in the United States for the Postal Regulatory Commission; advising FedEx on U.S. postal reform and international postal policy; and consulting with the President’s Commission on the U.S. Postal Service. Mr. Campbell began his career as a staff attorney for U.S. Senate working on airline deregulation. In 1976 he joined DHL and led efforts to reform national and international postal, customs, and aviation regulations that impeded the development of the then fledgling international express industry.

Mr. Campbell was born in 1946 in Baltimore, Maryland. He graduated from Princeton University and Georgetown University Law Center. He is the author of many articles on postal policy and a book on postal policy and the express industry. For more information, see www.jcampbell.com


Mike Comstock Grand Canals 2017

Mike Comstock
Ursa Major Associates

As the co-founder Ursa Major Associates with John Callan in 2001, Mike leverages his extensive experience as one of its key senior consultants. Starting with DHL Worldwide Express in its formative days, Mike played a pivotal role in many aspects of the company’s evolution both in the US and globally. He held numerous positions with DHL in operations and general management with the responsibility for over 3000 staff. His corporate staff experience includes numerous leadership roles as Senior Vice President of Business Systems Development, Senior Vice President of E commerce, and Senior Vice President of Corporate Strategy. Mike was the DHL architect of the innovative Global Express Guaranteed service developed and implemented jointly with US Postal Service.

Mike has also held the position of Vice President of Operations for TestMart, an online marketplace for electronic test and measurement equipment; Vice President of Operations for InterSchola, an online seller of surplus public agency equipment, was the General Manager-Americas for Borderlinx, a Belgium based startup which facilitates cross border eCommerce and was Senior Adviser at GrandCanals, a logistics intelligence SaaS company recently acquired by CH Robinson.



Hamilton Davison
President & Exec. Dir.
American Catalog Mailer Association (ACMA)

Hamilton Davison is the President & Executive Director of the American Catalog Mailers Association (ACMA), a group he co-founded after catalog mailers were hit with huge postage increases in 2007. Since then, Davison’s actions with ACMA have led to far more moderate postage for catalogs. He works closely with the U.S. Postal Service and Postal Regulatory Commission to educate and inform officials about the catalog business model, incentives for greater mail volume, and the role of catalogs in shaping consumer perceptions of mail.

Throughout his tenure at the helm at ACMA, Mr. Davison has driven testimony before a variety of government bodies including Congress and filed numerous briefs on postal, tax and privacy matters on behalf of the catalog industry. Davison has testified before House and Senate Committees and Subcommittees, and before a Presidential Commission on the US Postal Service. He has made numerous lobbying visits to both sides of the aisle and both houses of Congress.

A serial entrepreneur and former private equity CEO, Davison has had a long history of involvement with industry trade associations, serving in various leadership roles including heading up postal policy committees, as a director, executive committee member and as chairman.

Davison’s involvement in postal affairs dates back nearly two decades. He organized a summit with then-PMG Marvin Runyon and major industry CEOs. At the invitation of the Deputy Postmaster General, Davison participated in a Mailing Industry Task Force Steering Committee charged with outlining ideas for future postal relevancy and success to the USPS Board of Governors. He was one of a group of eight CEOs who advised the Postmaster General during the Anthrax crisis and on responding to the challenges post-September 11. He was a founding member of the Mailing Industry CEO Council and served as its Secretary & Treasurer from 2002-2006. Davison also championed and sold the Forever Stamp to many in the mailing industry, including proposing it to the Chairman of the Board of Governors

Davison now sits on the board of directors for the Association for Postal Commerce (PostCom) and is an active participant in the Postmaster General’s Mailers Technical Advisory Committee (MTAC), both organizations of which ACMA is an association member.


mark fallonMark Fallon
President & CEO
The Berkshire Company

Mark M. Fallon is President & CEO of The Berkshire Company, a consulting firm specializing in mail and document processing strategies. The company develops customized solutions integrating proven management concepts with emerging technologies to achieve total process management. Mark offers a vision of the document that integrates technology, data quality, process integrity, and electronic delivery. Recognized as one of the leading technologists in the print/mail industry, Mark is the author of the “Digital Document Command Center” model. His successes are based upon using leadership to implement innovative solutions in the document process.

Prior to The Berkshire Company, Mark was a Vice President at State Street Corporation, a financial company serving institutional investors. He managed 125 employees in the Document Technology and Delivery department, overseeing document services, delivery services, centralized receiving, and mail operations. In this capacity, he led projects on automating mail processing, centralized receiving, and implementing new color print solutions. Mark holds bachelor’s and master’s degrees from Suffolk University in Boston. He has served in the U.S. Army, and has worked for several Boston-area companies, including Plymouth Rock Assurance Corporation and Brown Brothers Harriman.

A Certified Mail & Distribution Systems Manager (CMDSM), Mark was a recipient of MSMA’s Manager of the Year, MSMA’s Distinguished Service Award, the National Postal Forum’s Mail Center Manager Award, and the US Postal Service Northeast Area’s PCC Industry Member of the Year Award. Mark serves on the Postmaster General’s Mailer’s Technical Advisory Committee’s (MTAC) Workgroup #177: Improvements in Address Quality Methodologies and ACS Best Practices. A frequent speaker at the National Postal Forum, Xplor and local MSMA and PCC chapters, he has received numerous top speaker awards. For more information about speaking, please visit MarkFallon.com. Mark has written articles for Mailing Systems Technology, Document Processing Technology; MAIL: The Journal of Communication Distribution; and Parcel. Mark is the author of 110 Tips to Improve Your Mail Center.


Bob G pic MailCom

Bob Galaher
Executive Director
National Association of Presort Mailers (NAPM)

From August 2011 to present, Bob has served as the Executive Director of the National Association of Presort Mailers (NAPM), where he directs and manages the activities of the association. NAPM was founded in 1984 for the purpose of providing a channel of communications among members concerning regulations, policies, plans and actions, which impact the presort/prebarcoding industry and to: 1. Represent the interests of all presort/prebarcoding mailers; 2. Improve communications between the presort mailing industry and the U.S. Postal Service and the U.S. Congress; 3. Promote professional and ethical business practices among members; 4. Develop and improve USPS worksharing programs to produce cost savings and service benefits for the USPS and our industry.

In his NAPM role, Bob works closely with the USPS, the Postal Regulatory Commission (PRC), the USPS Office of Inspector General (USPS OIG), and others responsible for regulatory or legislative oversight of the USPS. He represents NAPM members’ concerns to the USPS and others within the industry, promotes membership in the NAPM, and develops value-added programs and services to support the industry’s mailing-related needs. Bob is an active participant of the Mailers Technical Advisory Committee (MTAC) and has participated on numbers MTAC workgroups over the years, first in his position with the USPS and subsequently as NAPM Executive Director.

Prior to his role with NAPM, Bob served for 37 years with the U.S. Postal Service (USPS), with his final position being Manager of Business Mail Acceptance where he was responsible for the oversight of the USPS’ national mail acceptance network, processing approximately 12 million mailings annually with $36 billion in annual revenue at the time.  Bob has also worked as Manager of Presort Operations for Business Mailers Presort, where he was responsible for managing the presort operations for a commingle mailing business, and owner/manager of his own lettershop prior to that.

Bob has received numerous industry and USPS awards, including the Donald A. Mumma Award presented by the Idealliance for excellence in industry-postal communications and collaboration to create a more competitive and efficient total mail supply chain, the Idealliance Circle Award, and the USPS Vice President’s Award for Special Achievement in 2008.


Black & White 100%

Al Gerrie
Founder & CEO

Al Gerrie has over 20 years retail, logistics and ecommerce experience as a consultant to major brands and is former Head of Multichannel at OFFICE and Mountain Warehouse and WeArePentagon. Al was a very early pioneer in the mobile shopping space, launching one of the first PayPal mobile shopping experiences as early as 2007 (pre smartphone). He is an expert in international delivery and returns, technical integrations, as well as building ecommerce fulfilment and warehousing solutions with 3rd Party logistics providers.

He is founder and CEO of an innovative returns solution, ZigZag Global – a fully managed returns solution that provides retailers with a returns portal for consumers to return goods online, connecting a global network of over 200 warehouses, 100 courier services and multiple international marketplaces. ZigZag whitelabels the solution to 9 international carriers and postal providers.

ZigZag’s mission is to help retailers become more sustainable whilst cutting costs by up to 57% and improving the speed of customer refunds by getting stock back in the supply chain more quickly. Clients include Superdry, eBay, DHL, Hermes, Selfridges, Topshop, GAP, OneMarket, Johnson & Johnson, SportsDirect and many more.

ZigZag won the KPMG Best British Tech Startup 2019 (London round), was a finalist at The Circulars at the World Economic Forum 2019 in Davos, is listed in the Retail Tech Top 50, The StartUps Top 100, Disrupt 100. ZigZag won the 2018 Shop.org Disruption and Innovation Award, 2018 World Post and Parcel Awards for Ecommerce and Innovation, 2018 Postal Pitch in Washington, 2018 Millennial 20:20 Ecommerce Enabler, 2017 ShopTalk Startup award along with a 25,000 Euro prize. It also won the 2017 Sustainability Award in Milan, 2017 Innovation Award at IRX, StartUps 100 Winner 2017. 2016 Global award at the World Retail Congress in Dubai for innovation, Mark of Excellence – Disruptor of the Year 2016 – Supply Chain Awards, Winner at London Technology Week – GetInTheRing. ZigZag is also proud to be a member of the Ellen MacArthur Foundation.



John Hagel
Leader, Center for The Edge

John has spent over 35 years in Silicon Valley and has experience as a management consultant, entrepreneur, speaker and author. He is driven by a desire to help individuals and institutions around the world to increase their impact in a rapidly changing world.

In addition to his current role as leader of the Center for the Edge at Deloitte, he has worked with McKinsey & Co. and Boston Consulting Group. He also served as senior vice president of strategy at Atari, Inc., and is the founder of two Silicon Valley startups.  He currently occupies leadership roles at the World Economic Forum and the Santa Fe Institute.

He is the author of 7 books, including The Power of Pull, Net Gain, Net Worth, Out of the Box and The Only Sustainable Edge. He has won two awards from Harvard Business Review for best articles in that publication and has been recognized as an industry thought leader by a variety of publications and professional service firms. His personal blog is Edge Perspectives. John holds a B.A. from Wesleyan University, a B.Phil. from Oxford University and a JD and MBA from Harvard University.


Escher Portraits Dec 2018 Karl Hussey Photography 2018.

Wayne Haubner
Chief Technology Officer
Escher Group

Wayne is a pioneering technology executive and change agent who has a track record for driving enduring results through leadership, agility and continuous innovation. Wayne has a proven track record of building world-class customer-centric engineering organizations by fostering a culture of data-driven continuous improvement and collaboration.



bob malley

Bob Malley
Managing Director

Bob Malley (Managing Director) founded Tracer Research Inc. in 1989, where he launched Clippership, a leading carrier management software product. In 1998, Tracer was acquired by Kewill Systems Plc. Bob was appointed President of the eCommerce division, served as a Board Director, and was later promoted to CEO. Bob left Kewill and joined Pierbridge as a Board Member in the fall of 2002 and then as CEO in 2004.


John Mashia LI pic

John Mashia
President & CEO

John D. Mashia Jr. is currently President & Chief Operating Officer of IMS, Inc.; a fully integrated, provider for print, electronic, and mail communication services headquartered in Syracuse, NY. IMS, Inc. services numerous Fortune 500 companies, and top-level performers in the fields of Financial Services, Insurance, Healthcare, and Government throughout the United States, and Canada on a daily basis.

Mr. Mashia is an accomplished executive with over 15 years of senior leadership experience in the areas of operations, finance, and business development. As, President and COO of IMS, Inc., Mr. Mashia is responsible for all day to day activity of the organization. Under his tenure, Mr. Mashia has led IMS, Inc. to continued top line revenue and EBITDA growth. Prior to serving as President and COO, Mr. Mashia held numerous executive positions with IMS, Inc. in various capacities, most recently as Executive Vice President. Mr. Mashia serves as a member of IMS Inc.’s Board of Directors and is on the Board of Directors of a handful of Regional Non Profit Groups. In 2012 Mr. Mashia was voted as one of the “top 40, under 40” business people in Central New York and was recognized as one of the top young executives in America by World Wide “Who’s Who.” Mr. Mashia received a Bachelor of Science Degree in Business Management from Providence College in Providence, Rhode Island.



Kate Muth
Executive Director
International Mailers Advisory Group (IMAG)

Katherine “Kate” Muth is executive director of the International Mailers’ Advisory Group (IMAG), a trade association representing a diverse community of vendors, consolidators, and international mailing organizations. IMAG’s core mission is to address barriers to the efficient flow of information and goods across borders for companies utilizing postal services.

She is also president of Muth Communications, a small business that provides a wide range of editorial and communication services to clients, focusing on consulting, technical writing, trade reporting, white papers, social media messaging, and editing. She is widely considered an expert on postal and mailing industry issues having served for four years as vice president of the Association for Postal Commerce in the mid-2000s and prior to that as editor of the award-winning trade publication Business Mailers Review for nearly a decade.

Kate continues to study and write on postal topics ranging from policy to operational issues and has been a contributor to trade publications, including Mailing Systems Technology and the Prescott Report. She has been a speaker and panelist at numerous industry conferences. She has written white papers and provided speechwriting for many postal industry clients, including the Mailers Council, The Coalition for a 21st Century Postal Service, and the Office of Inspector General.


ramesh ratan

Dr. Ramesh Ratan


Ramesh Ratan is an experienced technology CEO, industry leader and board member with over 10 years of corporate governance and 30 years of Global Operations, Strategy and Product Innovation experience in IOT systems and services, e-commerce, retail and telecommunications. He has held multiple C-level roles delivering turnarounds, EBITDA and new revenue growth in industry leading firms including Bell & Howell, Pitney Bowes, VocalTec, Lucent Technologies, and AT&T Bell Labs. Trained in mathematical modeling, algorithms and data science at Bell Labs, he has a unique ability to connect his technology training and experience to customer and market movements, anticipate business disruption and guide digital transformation. He is recognized as having pioneered and commercialized the concept of IO(P)T – Internet of People and Things.

Most recently Ramesh was CEO & Vice-Chairman of the board of directors of Bell and Howell LLC until its successful sale by private equity firm Versa Capital Management in December 2018. Additionally, he sat on the board of BCC Software LLC, a Bell and Howell spinoff and Versa Capital company until its sale in 2017.

At Bell and Howell, as CEO, Ramesh drove the successful reinvention, turnaround and digital transformation of this iconic American business from being a distressed manufacturing pioneer of production mail hardware systems, into a profitable and high growth technology solutions leader in IOT enabled services, software and robotics automation solutions. In 2018, Bell and Howell won the largest sales order in its history for automated Click-and-Collect product pick-up centers to better serve Walmart consumers. Today, Bell and Howell is serving several of the world’s largest companies in retail e-commerce, while maintaining its leadership in the print and mail.

Ramesh’s prior operating executive roles include President of the $600 Million Pitney Bowes Document Messaging Technologies business division and President of Pitney Bowes Marketing Services Solutions. Prior to that, he was Chief Operating Officer at the DMA, the world’s largest data and digital marketing trade association. His earlier roles included President of Americas and SVP Global Strategy at Vocaltec, the company that pioneered Internet telephony. Prior to this Ramesh held senior executive roles at Lucent Technologies, where he led the development and launch of the Saras Softswitch business, which was central to digital disruption of the telecom network switching industry worldwide.

Ramesh has a PhD in Operations Research from the University of Pittsburgh, and MBA with honors from the Jamnalal Bajaj Institute of Management, University of Bombay, Mumbai, India, established in partnership with Stanford University. His BSc is in mathematics, physics and chemistry, and he graduated with Distinction and Honors at the University of Poona in Poona, India.



lori rectanusLori Rectanus
Director, Physical Infrastructure
Government Accountability Office (GAO)

Ms. Rectanus is a Director in GAO’s Physical Infrastructure (PI) team, overseeing GAO’s audit portfolio for postal issues and federal real property management, including building security. Since joining GAO in 1984, Ms. Rectanus has brought much needed focus on the programmatic and human capital management of critical federal operations, such as worker protection, workplace quality, SSN integrity, job training, federal statistics development, and education. Her work has resulted in operational improvements and financial savings that have benefitted American taxpayers and workers, as well as contributions to academic articles and textbooks. Internally, Ms. Rectanus has enhanced GAO’s human capital management by developing and overseeing processes to facilitate unprecedented levels of hiring, redesigning campus recruitment efforts to better support organizational needs, and implementing tools to enhance employee engagement and productivity. Ms. Rectanus serves as an adjunct faculty member for GAO, providing instruction for numerous diversity and upward feedback courses. Ms. Rectanus has received numerous GAO awards including a Meritorious Service Award in 2001; a Human Capital Management Award in 2007; Chief Learning Officer Awards in 2008, 2009 and 2010; a Human Capital Office Continuous Improvement Award in 2010; several Managing Director Awards, and the Richard J. Hillman Human Capital Management Award in 2015. Ms. Rectanus received a B.A. in Political Science from West Virginia University and a Masters in Russian Studies from Georgetown University.


mike richmond

Mike Richmond
Chief Commercial Officer





Brad Ruffkess

Brad Ruffkess is a former Coca-Cola executive and the founder and CEO of BoxLock. BoxLock was founded when Brad and his wife moved into a new house. Brad searched for solutions to protect all the deliveries they receive each week and was surprised to find few options available. Like many Americans, Brad had cameras installed to keep an eye on things. Turns out, cameras just weren’t enough. The very next day, two packages were stolen off their front porch. Just like that, they became victims.

Brad, a consummate problem solver became fascinated with the world of last mile deliveries. Out of this, BoxLock was born. BoxLock launched in July 2018 and is now protecting thousands of deliveries from UPS, USPS, FedEx and Amazon to homes and small businesses in all 50 states. The BoxLock smart padlock is the only nationally available solution to protect deliveries from all major carriers.



Al Sambar
Managing Director – Retail Digital & Innovation Lead
Kurt Salmon, part of Accenture Strategy

Al Sambar leads Innovation for Accenture and Kurt Salmon’s North American Retail Strategy group, which provides retailers and consumer companies strategic planning, organizational design, consumer insights, and operating performance improvement services. He has spent 20+ years consulting leading U.S. and European retailers and brands. He has deep functional experience in the areas of interactive retailing, omnichannel, business and organizational transformations, as well as supply chain and IT strategy.

Sambar led the founding of XRC Labs Retail Accelerator in NYC and is an active mentor and investor to over 20 startups leading innovation in retail and consumer products. His specialty is to provide clients guidance on innovation and digital strategy. Mr. Sambar was also awarded NRF’s People Shaping Retail’s Future 2016 – Influencer and Consulting Magazine’s Consultant of the Year 2016.
sauber (1)Jim Sauber
Chief of Staff
National Association of Letter Carriers (NALC)

Jim Sauber, Chief of Staff, National Association of Letter Carriers (NALC), James is responsible for coordinating the research, collective bargaining, public policy and legislative activities of the union at the direction of NALC President Fred Rolando and on behalf of the union’s 275,000 members.


Tony Sciarrotta RLATony Sciarrotta
Executive Director
The Reverse Logistics Association (the RLA)

Tony Sciarrotta has held a variety of sales, marketing, and service positions in the consumer electronics industry for over 30 years, including Philips from 1988 through 2013.

Beginning in 1998, Tony began a returns management department and focused Philips on activities to reduce returns and their costs. Tony has worked with retailers and internal business groups to implement returns initiatives that became best-in-class industry practices. Tony also took responsibility for maximizing asset recovery of all returned consumer goods.

Since Philips, Tony has continued to consult and evangelize for improvements to consumer products to reduce returns, and to improve reverse logistics activities through his new role as Executive Director for the Reverse Logistics Association. The RLA has been the only global trade group for the reverse industry since 2002.

John Sheehy

John Sheehy
National Star Route Mail Contractors Association (NSRMCA)

John Sheehy is President and CEO of Sheehy Enterprises, Inc., of Waterloo, Wisconsin. The trucking company was founded in 1968 to service multiple contracts with the United States Postal Service dedicated to the over-the-road transport of mail between cities throughout the Midwest. Under Sheehy’s management, the firm has since expanded into general freight contracting and has grown to become a premier regional carrier with well over 200 employees.

Sheehy has introduced numerous innovations to his business operations, many of which helped set the standard for new technologies that have been adopted by the trucking industry overall. Perhaps the greatest example of this to date is the incorporation of on-board computers in the trucks in 1990 which provide information and data that is utilized throughout the operation. Everything from DOT compliance to payroll to maintenance and beyond is supported by data received in real-time. “If you can measure it, you can manage it,” says Sheehy, and his LoadTrek™ computer hardware and software makes the measuring of success itself a reality for Sheehy.

Most recently, John Sheehy has turned his attention to upgrading his fleet of tractors with the purchase of a number of Freightliner tractors powered by Compressed Natural Gas (CNG). This is a new, more environmentally friendly alternative to petro-diesel power that offers greater efficiency and cost-savings as well. The Sheehy fleet is now more than 92% operated on CNG fuel, and plans to be 100% CNG by late 2017. Sheehy was honored by the Wisconsin clean cites in 2015-2016 as one of the top “clean Fleets” in the state and was presented the Forward Fleet award, as well as a 5 star clean fleet rating. Sheehy was honored as one of HDT magazines 50 cleanest fleets in 2016 as well.

Sheehy Mail Contractors continues as one of the larger Star Route Mail Contractors in the nation, and John Sheehy has been proud to serve as President of the National Star Route Mail Contractors Association since being first elected in 2012. In that capacity, he has taken the message of embracing new technology to achieve efficiency to the Association’s membership and to the Postal Service itself. He meets with leaders of the USPS regularly to explore the ways in which postal suppliers can use alternative fuels for betterment of the environment and to stabilize very volatile energy costs. These efforts are on-going and the number of vehicles operated by suppliers to the USPS is growing.


nelson siva LI picNelson Siva
Chief Executive Officer / Director
Solution Dynamics

Having qualified as an Electrical and Electronic Engineer, Nelson’s career began with an American based telecommunications company in London before moving to New Zealand in 1979. He was later appointed as Managing Director and CEO of the Asia Pacific Operations of a European based Data Communications company. Nelson’s experience includes the revitalisation of manufacturing companies through rationalisation and focused expansion into new markets. He has developed markets in Asia Pacific and Europe for technology products and services for the past 20 years. Nelson has been Chief Executive Officer of Solution Dynamics Limited since August 2006 and was appointed to the board in November 2010.


Siviter head shotKathleen Siviter
Director, Community & Brand Development
PostalVision 2020/Ursa Major Associates

Kathy has worked for over 30 years in the postal industry, starting with 11 years at the USPS, then transitioning to a variety of industry roles including Vice President of the Association for Postal Commerce (PostCom), before starting her own consulting business in 2000. Kathy currently serves as Asst. Executive Director for the National Association of Presort Mailers (NAPM).  In addition, for the past 18+ years, she has provide consulting services to mailing industry associations, as well as mailing software vendors, service providers and mail owners. She serves PostalVision 2020 as Director of Community and Brand Development.


Ian Stanford_OIG

Dr. Ian Stanford
Public Policy Analyst
USPS Office of Inspector General

Dr. Ian Stanford is a Public Policy Analyst at the U.S. Postal Service Office of Inspector General’s Risk Analysis Research Center. His research focuses on how technological innovations and public policy can modernize and improve postal operations, particularly in the parcels market. Recently, he was part of a research team that wrote a white paper looking at how the Postal Service is adapting to ongoing trends in the Logistics Industry entitled The Evolving Logistics Landscape and the U.S. Postal Service. He currently leads a research team examining the role of the U.S. Postal Service plays in the reverse logistics industry. Dr. Stanford received a Ph.D. in Public Policy from George Mason University and holds an MA and BA in Mass Communication from Louisiana State University. Prior to joining the USPS-OIG, he worked at Trinity Washington University teaching Social Science Research Methods in the Business and Graduate Studies Program.


Paul SteidlerPaul Steidler
Senior Fellow
The Lexington Institute

Paul Steidler is a senior fellow of the Lexington Institute who researches, studies and discusses logistics and energy issues. He addresses financial and operational policies pertaining to the Postal Service, supply chains and transportation as well as energy supply and transmission matters. Steidler’s work and views have appeared in such news outlets as The New York Times, Associated Press, The Hill, Bloomberg, and Investor’s Business Daily. Mr. Steidler is a magna cum laude graduate from Villanova University with a B.A. in Political Science and Honors. He resides in Reston, Virginia.


Elmar Toime

Elmar Toime
Postea Group

Elmar Toime is an experienced and independent advisor to the postal sector. He has consulted for leading postal companies and associated organisations. He was chief executive of New Zealand Post Limited from 1993 to 2003 and then Executive Deputy Chairman of the Royal Mail Group from 2003 to 2004, a position that included roles as chairman of the management board and chairman of GLS, a European parcels group. He was a member of the Supervisory Board of Deutsche Post DHL, the world’s leading logistics company, from 2006 to 2016. Today he is chairman of the Postea Group, a technology company, and a non-executive director of Qatar Post. Other directorships include Solution Dynamics Ltd and Blackbay Ltd. He is a Fellow of the Institute of Management New Zealand and a Fellow of the Royal Society for the Arts, Manufactures, and Science in the UK. Born in Italy, Elmar grew up and was educated in Melbourne, Australia and has qualifications in Science and in Economics from the University of Melbourne. He lives in London.


Hon. David C. Williams
Vice Chairman
USPS Board of Governors

David C. Williams’ appointment to the Postal Service Board of Governors by President Donald Trump was confirmed by the Senate in August of 2018. Williams, a native of Illinois, is serving the remainder of a seven-year term expiring Dec. 8, 2019. He was elected vice chairman of the Board of Governors on Sept. 13, 2018.

Williams retired from the U.S. Postal Service Office of Inspector General (IG) in 2016. He had served as IG since August 20, 2003, and was responsible for a staff of more than 1,125 employees. Since March of 2016, he has been a Distinguished Visiting Professor at George Mason University in Fairfax, Virginia.

In July 2011, Williams was appointed by President Barack Obama to serve as vice chairman of the Government Accountability and Transparency Board. He also served as the deputy assistant administrator for Aviation Operations at the Transportation Security Administration from August 2002 until August 2003, where he managed the Aviation Inspection Program at federalized airports.

Williams has served as IG for five federal agencies. He was first appointed by President George H.W. Bush to serve as IG for the U.S. Nuclear Regulatory Commission from 1989 to 1996. President William Clinton next appointed him IG for the Social Security Administration from 1996 to 1998, and then as IG for of the Department of the Treasury in 1998. In 1999, President Clinton named him as the first IG for Tax Administration of the Department of Treasury, where he directed a staff of 1,050 to detect fraud, waste and abuse. In 2001, President George W. Bush named Williams the acting IG for the Department of Housing and Urban Development, while he was also serving at the Department of the Treasury.

A U.S. Army veteran, Williams is the recipient of the Bronze Star and the Vietnamese Medal of Honor for service in Vietnam. He began his civilian federal career as a special agent with the U.S. Secret Service. Moving up the career ladder, he served as Director of Operations in the Office of Labor Racketeering at the Department of Labor; supervisory staff investigator for the President’s Commission on Organized Crime; and as Director of the Office of Special Investigations at the U.S. General Accounting Office.

Williams graduated from Southern Illinois University and received master’s degree in education from the University of Illinois. He also attended the U.S. Military Intelligence Academy, the Federal Law Enforcement Training Center and the U.S. Secret Service Training Academy.



Holger Winklbauer
International Post Corporation (IPC)

Holger Winklbauer has been CEO of IPC since the summer of 2016. He is a senior executive with experience in strategy development, change management and consulting in logistics and the postal industry.

His mission at IPC is to enhance existing solutions and develop new ones to allow posts to fully benefit from the growth of cross-border e-commerce and increase their competitiveness.

Before joining IPC, Holger Winklbauer held several high-level positions within the Deutsche Post DHL Group, having served as CEO of DHL Global Forwarding Netherlands from 2010 until 2014 and as Executive Vice President First Choice from 2007 until 2010. Between 2014 and 2016, he held the position of Head of Process and Financial Efficiency at DHL Global Forwarding, where he was responsible for the cross-country roll-out of the new SAP software.

Prior to his functions at Deutsche Post DHL Group, Holger Winklbauer worked as Managing Director at DHL Consulting. He also worked in logistics management at Metro MGL Logistik GmbH, in consulting at Research Institute for Operations Management (FIR) and in procurement at Mannesmann Anlagenbau AG.

He studied electrical engineering and applied economics in RWTH Aachen University. He also followed the executive programmes at the Wharton School of the University of Pennsylvania.

During his career, Holger has put emphasis on implementing the Lean Six Sigma methodology.

He was honoured with the International Quality & Productivity Centre Award in the category “Best Process Improvement Program” in 2010 and with the European Excellence Award in the category “Change Communication” in 2007.