Maynard H. Benjamin, CAE is the president and CEO of the EMA. Mr. Benjamin joined EMA in 1984 as vice president and treasurer of the association and was appointed president of the association in 1993. In 1994, Mr. Benjamin was also appointed president of the EMA Foundation for Paper-Based Communications. Upon his 20th anniversary with EMA in 2004, Maynard was appointed CEO also. Mr. Benjamin was appointed the President and CEO of the Global Envelope Alliance in 2008. The Alliance has members in 38 nations. He also serves on the GEA Advisory Board that works with Posts and Courier Companies in the 38 nations represented in the membership of GEA.
Prior to EMA, Mr. Benjamin was with the American Society of Equipment Lessors, a trade association representing the asset-based lending industry. Prior to that point he worked in the White House in the Executive Office of the President. Prior to his job in the White House he was a principal in his own consulting company in Vienna, Virginia.
Mr. Benjamin is the author of History of Envelopes, 1840-1900 published by the Foundation for Paper-Based Communications. He has four other books in print. Mr. Benjamin is a member of the Consultative Committee of the Universal Postal Union in Bern, Switzerland, which is an agency of the United Nations. He currently serves as the Vice Chairman of Two Sides North America, a group focusing on environmental messaging and paper based communications. Mr. Benjamin is a Fellow in the American Society of Association Executives and also holds a Certified Association Executive designation from ASAE. Mr. Benjamin is a graduate of Virginia Tech and George Washington University. He has accomplished postgraduate work at the University of Notre Dame, the J.I. Kellogg School of Northwestern University, the University of Southern California and the University of Virginia from which he holds a post graduate certificate in accounting. Mr. Benjamin is married with one son and lives in Newport News, Virginia.
The Honorable Dan G. Blair served as the first chair of the newly created Postal Regulatory Commission (former Rate Commission) from 2006 to 2009 and later as Commissioner until 2011. Under his leadership, he implemented the postal reform legislation creating a new regulatory system governing postal pricing and competition, and directed a congressionally-mandated study of the USPS universal service obligation. Formerly, Blair led the U.S. Office of Personnel Management as Acting Director and Deputy Director from 2001 to 2006. He also served as President and CEO of the congressionally-chartered National Academy of Public Administration from 2011 to 2017. Currently, Blair is Senior Counselor and Fellow at the Bipartisan Policy Center, a D.C.-based think tank.
Shipton Bogle is an Enterprise Account Executive at ShipBob, a technology company that offers simple, fast, and affordable fulfillment for e-commerce businesses. As an end-to-end fulfillment solution, ShipBob works to provide package delivery in 1-2 business days through their network of fulfillment centers and integrated software. Shipton works with logistics and operations leaders at large retailers to help streamline their supply chain, from handling international freight to last-mile delivery. His work includes optimizing order and inventory management for both wholesale and direct to consumer orders. Prior to joining ShipBob, Shipton worked in Bay Area for several years where he built sales teams from the ground up.
Brody Buhler is the global managing director of Accenture’s post and parcel industry group, leading a team of more than 1,800 postal consultants working with more than 20 major post and parcel clients around the world. Brody has worked with leading post and parcel organizations on a variety of projects including strategy, transformation, analytics, operations and large-scale program management. He has deep experience in post and parcel operations, digital, sales, marketing, mail and parcel tracking and revenue protection programs. Before joining Accenture, Brody owned a software development company that focused on production and quality control software. He has a Bachelor of Science degree in accounting and a Master of Accountancy degree, both from Brigham Young University, Utah. He lives with his wife and children in Virginia, U.S.A
Bernhard is the Managing Director of the Postal Innovation Platform (PIP), an initiative focusing on the future for the postal industry with a solution-oriented approach. PIP operates under the umbrella of an academic research center (EPFL-MIR based in Lausanne, Switzerland), the Universal Postal Union, and Swiss Post. It is an open platform inviting all postal industry stakeholders to join, contribute and thus create innovation, value and solutions for the postal sector. He previously worked for the Austrian Post as Director of Regulatory Affairs, and served as the Director of Inter-company Pricing and Regulation at the International Post Corporation in Brussels for over five years. Among his current activities Bernhard is also a management trainer, moderator at various conferences and the co-editor of a publication on postal services in the digital age.
Bernhard is also an entrepreneur, who founded and manages Vinaficio, an e-marketplace that supports European wineries. Studying and working on eCommerce and cross-border issues for many years Bernhard put his knowledge to practice and launched together with his partners his eCommerce company which connects today buyers and sellers across nine European countries, providing full logistics, payment, tax and duty administration support. Bernhard holds a LL.M from George Washington University and a J.D. from the University of Graz, Austria.
John founded The PostalVision 2020 Initiative in 2010 to acknowledge and address the impact of the approaching tsunami of digital disruptive innovation that was barreling down on our traditional USPS operating model. He sensed a critical need to expose the crisis and collectively discuss what to do about it in an open and objective conversation with all stakeholders.
Having started his career in the seventies as a Postal Service disrupter himself by founding Calico Air Courier, then merging it into DHL, John spent the next few decades pushing the postal/parcel envelope at DHL, TNT Skypak, Purolator Courier and pioneer online shipping system developer, Milestone Systems, creator of Click&Send, before beginning his strategy consulting practice advising USPS. Under Coopers & Lybrand and PwC, he thought-led projects on the USPS’s Expedited & Package Services Business Plan, PostOffice Online and International Business Unit strategy. For the latter he led the breakthrough alliance with DHL to create Global Express Guaranteed, the first co-branded USPS product with a competitor.
John and his Ursa Major colleagues have advised mailing and express delivery industry leaders, as well as start-ups on strategic issues in the progressively integrating mail and parcel value chain. John has played key advisory roles in several USPS-OIG studies regarding Expanding the Postal Platform into the Digital World, Parcel Strategy, Retail Strategy and IP Strategy. As a well-known and highly respected postal industry expert, John has appeared on CNBC, NPR’s Morning Edition and Marketplace; has been interviewed by the Wall Street Journal, Washington Post, Kiplinger Letter, Post & Parcel and E-Commerce Bytes; has authored Op-Eds for The Hill; is a familiar speaker at industry conferences in the U.S and abroad and has written numerous articles for trade publications.
Through a growing PostalVision partnership with the Postal Innovation Platform (PIP), John and PIP’s chairman Bernhard Bukovc are excited to be launching their juried StartUp competition PostalPitch at PostalVisiion 2020/8.0.
James Campbell is an independent legal consultant and author of numerous papers, books and testimony on domestic and international postal regulatory issues. His recent projects include surveys of national and international postal laws and practices for the European Commission; a study of the history and development of postal law and the postal monopoly in the United States for the Postal Regulatory Commission; advising FedEx on U.S. postal reform and international postal policy; and consulting with the President’s Commission on the U.S. Postal Service. Mr. Campbell began his career as a staff attorney for U.S. Senate working on airline deregulation. In 1976 he joined DHL and led efforts to reform national and international postal, customs, and aviation regulations that impeded the development of the then fledgling international express industry.
Mr. Campbell was born in 1946 in Baltimore, Maryland. He graduated from Princeton University and Georgetown University Law Center. He is the author of many articles on postal policy and a book on postal policy and the express industry. For more information, see www.jcampbell.com
Kumardev is a highly-regarded EU and INTEL awarded Young Innovation Luminary, Serial Tech Entrepreneur – Founder and CEO of Companies in the EU and US, New York Times published Thought Leader, Expert on Entrepreneurship at the World Economic Forum and European Commission appointed Tech Expert. Kumardev started as an entrepreneur at 14 with a social business and built his first tech company at 19. He has been invited to speak and present at leading institutions across the world including the UN, US State Department, European Parliament, European Commission, Office of Angela Merkel, State of Europe high-level roundtable, London School of Business, Standford University and major conferences and forums including Websummit, WEF Davos, Mobile World Conference, Slush, South Summit, Startup Grind, Techcrunch and CeBIT.
Kumardev is Founder and CEO of Unmanned Life, the Autonomy-as-a-Service company, a multi-industry, multi-award winning 2 year old startup which has just been awarded the UK’s Best Disruptive Innovation 2017, is valued over 20 M GBP and in scaling-up across the world. Kumardev is also Founder and Chairman of the European Young Innovators Forum, the leading foundation for youth innovation in Europe, reaching in excess of 500,000 young people. He has judged competitions like MIT Innovators Under 35 Europe.
Mike is currently Senior Advisor to GrandCanals, Inc, an innovative start-up providing the Fulfillment Intelligence Cloud for eCommerce. Starting with DHL Worldwide Express in its formative days, Mike played a pivotal role in many aspects of the company’s evolution both in the US and globally. He held numerous positions with DHL in operations and general management with the responsibility for over 3000 staff. His corporate staff experience includes numerous leadership roles as Senior Vice President of Business Systems Development, Senior Vice President of E commerce, and Senior Vice President of Corporate Strategy. Mike has been a key member of numerous DHL global steering groups including Operations, Information Technology and ECommerce. Mike was the DHL architect of the innovative Global Express Guaranteed service developed and implemented jointly with US Postal Service. Mike is the co-founder of Ursa Major Associates, LLC, a strategy consulting firm specializing in express, postal and logistics business transformation. He has also held senior positions with Borderlinx, InterSchola and TestMart.
Hamilton Davison is the President & Executive Director of the American Catalog Mailers Association (ACMA), a group he co-founded after catalog mailers were hit with huge postage increases in 2007. Since then, Davison’s actions with ACMA have led to far more moderate postage for catalogs. He works closely with the U.S. Postal Service and Postal Regulatory Commission to educate and inform officials about the catalog business model, incentives for greater mail volume, and the role of catalogs in shaping consumer perceptions of mail.
Throughout his tenure at the helm at ACMA, Mr. Davison has driven testimony before a variety of government bodies including Congress and filed numerous briefs on postal, tax and privacy matters on behalf of the catalog industry. Davison has testified before House and Senate Committees and Subcommittees on the US Postal Service. He has made numerous lobbying visits to both sides of the aisle and both houses of Congress.
Davison’s involvement in postal affairs dates back nearly three decades as a private equity CEO with a long history of serving industry trade associations. In addition to industry advocacy, he organized a summit with then-PMG Marvin Runyon with major industry CEOs and testified before a Presidential Commission. At the invitation of the Deputy Postmaster General, Davison participated in a Mailing Industry Task Force Steering Committee charged with outlining ideas for future postal relevancy and success to the USPS Board of Governors.
Davison now sits on the board of directors for the Association for Postal Commerce (PostCom) and is an active participant in the Postmaster General’s Mailers Technical Advisory Committee (MTAC), both organizations of which ACMA is an association member.
Tom Foley is the Vice President of Postal Affairs at Globegistics Inc. where he handles all postal related issues, contracts and sales support. Tom has over 30 years in the global shipping industry, including 28 years with the USPS where he managed all their international products and contracts. Tom started his postal career as a letter-carrier on Long Island and quickly moved up the ranks and spent many years in International Sales before going to Headquarters in 2004. Tom has spoken at many PCC’s and postal related conferences and has a Bachelor’s Degree from Stockton University and completed MBA courses at Robert Morris University.
Thierry is Director of Open Innovation and Venturing of Swiss Post. In this role, he has been developing open innovation initiatives with external partners as start-ups, high schools and accelerators in Switzerland, Germany, Asia and Silicon Valley. These innovation ecosystems enabled disruptive projects as, amongst others, the delivery by drones and the autonomous shuttles. Furthermore, he is managing the strategic startup corporate venture fond of Swiss Post. Thierry holds a several Masters in Economics and Technology from the University of Fribourg, EPFL and UC Berkeley.
Santosh comes from a software engineering background but have done various kinds of business including Printing, news paper, software training, dental clinic, ad agency and restaurant. For the last 15 years he has been in software services space, focussing on innovation through startups. We created Ship2MyID keeping the future of millennial shippers in mind. With growing proliferation of social and digital influence a lot of core fundamentals of business are being challenged. At Ship2MyID we question the basic definition of address, which in the current world associates with a physical location on earth. However for convenience we also associate people and businesses with addresses. Ship2Myid allows people to use their email and cell phone numbers as mailing addresses instead of traditional mailing addresses. It provides all the benefits of digital world including privacy and mobility. Our patented platform changes the delivery model from packages being delivered to to a fixed location (Address) to a location determined by the recipient.It could be their primary home or a real time GIS location. Unlike many other GIS based delivery models, our platform takes care of privacy and security by giving all the control to the recipient.
John has spent over 35 years in Silicon Valley and has experience as a management consultant, entrepreneur, speaker and author. He is driven by a desire to help individuals and institutions around the world to increase their impact in a rapidly changing world.
In addition to his current role as leader of the Center for the Edge at Deloitte, he has worked with McKinsey & Co. and Boston Consulting Group. He also served as senior vice president of strategy at Atari, Inc., and is the founder of two Silicon Valley startups. He currently occupies leadership roles at the World Economic Forum and the Santa Fe Institute.
He is the author of 7 books, including The Power of Pull, Net Gain, Net Worth, Out of the Box and The Only Sustainable Edge. He has won two awards from Harvard Business Review for best articles in that publication and has been recognized as an industry thought leader by a variety of publications and professional service firms. His personal blog is Edge Perspectives. John holds a B.A. from Wesleyan University, a B.Phil. from Oxford University and a JD and MBA from Harvard University.
Azhar Hussain MBE has more than 18 years of entrepreneurial experience in the consumer electronics & mobile industry. In 2015 Azhar launched London based Internet of Things innovator Hanhaa. A rapidly growing team of engineers, mobile and business professionals Hanhaa is moulding hardware, software & connectivity to launch the next generation of the internet.
Jeff Jarvis is the author of Public Parts: How Sharing in the Digital Age Improves the Way We Work and Live (Simon & Schuster, 2011), What Would Google Do? (HarperCollins 2009), and the Kindle Single Gutenberg the Geek. He blogs about media and news at Buzzmachine.com and cohosts the podcast This Week in Google. He is professor and director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York’s Graduate School of Journalism. He advises media companies, startups, and foundations and is a public speaker. Until 2005, he was president and creative director of Advance.net, the online arm of Advance Publications. Prior to that, Jarvis was creator and founding editor of Entertainment Weekly; Sunday editor and associate publisher of the New York Daily News; TV critic for TV Guide and People; a columnist on the San Francisco Examiner; and assistant city editor and reporter for the Chicago Tribune.
Stephen M. Kearney became the fifth executive director of the Alliance of Nonprofit Mailers in January 2014. Kearney represents nonprofit mailers interests with the United States Congress, the Postal Regulatory Commission, the Office of the Inspector General, the U.S. Postal Service, and other agencies. He also ensures that members are kept informed about the latest developments and opportunities in the postal world.
Prior to joining the Alliance, Kearney had a 35 year federal government career, mostly as a senior executive with the U. S. Postal Service. There he was a senior leader in several functions, including treasury, pricing and classification, customer relations, and business development. Kearney led the development of several Postal Service rate cases, established the national pricing and classification service center, and oversaw the introduction of many innovations, including Priority Mail flat rate boxes, negotiated service agreements, and forever stamps. He served as the co-chair of the Mailers Technical Advisory Committee, and his work as treasurer was recognized with six Alexander Hamilton Awards for Excellence in Treasury Management. Kearney also received the Postmaster General Award twice, and was appointed an officer by three Postmasters General. Kearney also served a an economist with the U. S. Department of the Treasury.
Kearney earned a BA in economics with First Class Honours from McGill University in Montreal, and an MBA in finance and investments with honors from George Washington University, and holds the Chartered Financial Analyst designation. He also completed the Harvard Business School Advanced Management Program. Kearney has volunteered at St. Anselm’s Abbey School for two decades, serving on the board of advisors, board of trustees, and donor trustees.
Ian Kerr has over a decade of experience at the Post Office Agents Association Limited (POAAL), the national association for small business owners in the Australian postal sector. He has a deep understanding of the Australian postal network, both in retail and delivery, having also worked in post offices and sorting centres. Ian grew up in a family-run post office, and was once able to hand-cancel letters at a furious pace. Ian is the founder and host of the Postal Hub Podcast, the weekly podcast for the global postal sector.
Olaf is director of innovation for Geopost group, the global express & parcel delivery company operating under various brands around the world (DPD, SEUR & Chronopost in Europe, DTDC in India, Jadlog in Brazil, etc.). Olaf has an extensive experience in the digital and software industries : he was notably in charge of corporate & European affairs for 5 years at software company Pitney Bowes, participated to the development of ma-residence.fr, a start-up providing local social networks and was sales director for the digital business unit of La Poste group, with a focus on digital trust services (Digital identity, e-vault, secured transactions).
Olaf started his career as an economist, with various positions in the banking Industry, the mail & parcel sector and for the DG Competition of the European Commission. Olaf holds a M.Sc. in industrial economics from Paris Dauphine University, graduated from ESSEC business School and Paris Institute of Political Science.
Karlijn works as a Startup Scout for the Innovation Studio of PostNL, the largest postal and logistic solutions provider in The Netherlands. PostNL operates a modern mail, parcels and e-commerce network in the Benelux, globally through Spring, and continue to grow in Italy and Germany. With their workforce of approximately 46,000 people, extensive networks and innovative drive, they want to realize their ambition of being the leading postal and logistic solutions provider in their chosen markets.At the forefront of new developments at PostNL is their own Innovation Studio. The Innovation Studio is an internal accelerator and incubator that provides an innovation ecosystem that connects PostNL with other corporates, startups, universities and any smart mind with a bright idea that is suitable for a mutually beneficial collaboration. This ecosystem will speed up innovation for existing business problems and find new business models, both disruptive or adjacent – as long as they open up a new market for PostNL.Karlijns goal is to collaborate with startups, corporates, network organizations and universities, in order to accelerate innovation. She focuses on challenges within the core of the organization as well as developing new business models. With an open innovation perspective Karlijn connects the inside with the outside world. Her goal is to combine PostNL’s corporate strengths with the talents of startups to find a common ground for collaboration.
Since 2003, Mr. Lindbo has been Head of Concept Development with Ocado, the world’s largest dedicated online grocer. He is as such behind much of Ocado’s patent pending technology including the sortation technology discussed here. Previously he served as an advisor to the Swedish Minister for Transport and Communications and worked on postal deregulation in Sweden. Earlier in his career he also held functional and general management positions in industry, and worked as a management consultant with McKinsey & Co. He holds an MS in Mechanical Engineering from the Royal Institute of Technology at Stockholm.
Glenn is a pioneer in the global hybrid print and mail space, having founded DTP in May of 2002. Since inception DTP has assembled numerous global companies building the largest distributive print and print on demand group of companies in existence today. Glenn has over 25 years’ experience in the mailing and distribution industry. Prior to founding DTP he was managing director of Citipost, where his role was to sell the company to a strategic partner. The eventual international sale was to the Post Office of the United Kingdom (The Royal Mail). Prior to his role at Citipost, Glenn held several senior management roles in key global distribution companies notably SAS and TNT. In his role at TNT Glenn was charged with generating and creating the revenue for the Mailfast division. This was a new division formed within TNT and is analogous with the start up in DigitalToPrint. In both those companies he held global roles and has sold and managed across the world spending time in Europe, Australia and Asia. He brings extensive experience and industry contacts to DigitalToPrint. His experience gives him strong contacts within the global financial services sector and the rapidly growing print and publishing world. Glenn understands paper based logistics and emerging distributive print solutions.
John D. Mashia Jr. is currently President & Chief Operating Officer of IMS, Inc.; a fully integrated, provider for print, electronic, and mail communication services headquartered in Syracuse, NY. IMS, Inc. services numerous Fortune 500 companies, and top-level performers in the fields of Financial Services, Insurance, Healthcare, and Government throughout the United States, and Canada on a daily basis.
Mr. Mashia is an accomplished executive with over 15 years of senior leadership experience in the areas of operations, finance, and business development. As, President and COO of IMS, Inc., Mr. Mashia is responsible for all day to day activity of the organization. Under his tenure, Mr. Mashia has led IMS, Inc. to continued top line revenue and EBITDA growth. Prior to serving as President and COO, Mr. Mashia held numerous executive positions with IMS, Inc. in various capacities, most recently as Executive Vice President. Mr. Mashia serves as a member of IMS Inc.’s Board of Directors and is on the Board of Directors of a handful of Regional Non Profit Groups. In 2012 Mr. Mashia was voted as one of the “top 40, under 40” business people in Central New York and was recognized as one of the top young executives in America by World Wide “Who’s Who.” Mr. Mashia received a Bachelor of Science Degree in Business Management from Providence College in Providence, Rhode Island.
George Miller is Senior Sales Manager for National Fleets at BYD. His work includes customer engagement, financial analysis+proposal development, ongoing project management and general product marketing. Prior to joining BYD, George worked at BlueWave Solar as Director of Business Development, sourcing sites and marketing power with public+private customers and helping to establish BlueWave’s Community Solar partner program. Earlier in his career, George worked at the Kauffman Foundation in Kansas City, promoting entrepreneurship through research, policy, education and programs. He also worked at Dynabond Powertech in Beijing, supporting entry into the Chinese nuclear market.
George received his MBA from MIT’s Sloan School of Management, where he focused on energy entrepreneurship. While at MIT, he directed the Clean Energy Prize, Content for Energy Night, and Marketing for the Energy Finance Forum. He holds a BA from Williams College where he captained the Varsity squash team.
Paul Misener is Amazon.com’s Vice President for Global Innovation Policy and Communications. An Amazon veteran of more than 17 years, Paul explains and advocates Amazon’s culture and methods of sustained, customer-obsessed innovation, particularly in the context of Amazon’s Leadership Principles.
Paul founded Amazon’s public policy operations, and served as the company’s Vice President for Global Public Policy from February 2000 to May 2016. On behalf of Amazon and its customers, he has testified before the United States Congress over 30 times – on net neutrality, privacy, tax, cloud computing, and more – and on many dozens of occasions before other policymaking bodies around the world, and he has given hundreds of public speeches and media interviews.
Paul is both an engineer (Bachelor of Science, Electrical Engineering and Computer Science, Princeton University, 1985) and attorney (Juris Doctor, George Mason University, 1993; Distinguished Achievement Award, 2001; Member of the Bar of the District of Columbia, 1993 to present). Formerly a partner in the law firm of Wiley, Rein & Fielding, Paul previously served as the Senior Legal Advisor to a commissioner of the US Federal Communications Commission, and as Intel’s Manager of Telecommunications and Computer Technology Policy. In the mid-1990s, he led the computer industry’s Internet Access Coalition, which included Intel, Microsoft, and IBM, and which successfully blocked the imposition of telecom access charges on Internet access. In the early 1990s, he was the assistant to the Chairman of the Emmy Award-winning FCC Advisory Committee on Advanced Television Service, which established the system that underlies all modern HDTV and computer displays.
In 2013, Paul chaired the technical subcommittee of the US Federal Aviation Administration’s advisory committee that recommended allowing commercial airline passengers to use portable electronics during taxi, takeoff, and landing. He is an inventor named in three patents.
While in college, Paul worked for two summers at the US National Aeronautics and Space Administration and one summer at the National Telecommunications and Information Administration. In the late 1980s, after evaluating advanced government telecommunications systems at the Electromagnetic Compatibility Analysis Center, Paul was a public policy specialist for NTIA and a US delegate to several conferences of the United Nations International Telecommunication Union, including the 1988 ITU World Administrative Radio Conference, at which he chaired an international working group. Paul had intended to become an astrophysicist and he conducted two senior research projects in Princeton’s Physics Department, both of which involved detectors he designed around joint field effect transistors, and one was conducted under the guidance of Dr. David Wilkinson, for whom the Wilkinson Microwave Anisotropy Probe is named. He remains fascinated and awed by space and time, particularly as illuminated by the Cosmic Microwave Background radiation.
Paul serves on the FCC’s Technological Advisory Council; the Board of the Public Affairs Council; the Advisory Board for Princeton University’s Center for Information Technology Policy; and the Board of the Partnership Fund for the Thomas Jefferson High School for Science and Technology, where he also Chairs the Corporate Advisory Board. He is a certified meet official for Potomac Valley Swimming (USA Swimming), and serves as a meet referee and starter in both the Virginia High School League (part of the National Federation of State High School Associations) and the Northern Virginia Swimming League. Paul’s thousand-volume library includes hundreds of antiquarian books, most on 18th and 19th Century history, politics, and natural philosophy. He and his family live outside Washington, DC.
Steven Monteith was named vice president of Marketing in October 2016. He reports to the chief customer and marketing officer and executive vice president and will help develop and implement strategies, policies and programs that reflect the Postal Service’s strong emphasis on delivering exceptional customer service at every level of our organization.
In this role, Monteith will unite USPS marketing and branding strategies and objectives, which will allow him to leverage his extensive experience in multiple disciplines, including marketing, sales, finance, pricing and technology. He will oversee Brand Marketing; Customer Engagement and Strategic Alignment; Customer and Market Insights; Industry Engagement; Product Management—Mailing Products and Services; Product Management—Shipping Products; Stamp Services; Mailing Standards and the Pricing and Classification Service Center.
Monteith brings 28 years of experience to his new position. In his previous role as executive director, Product Management—Mailing Products and Shipping Services, he was responsible for the management of all domestic products. He has also held the following positions: manager, Pricing; manager, Transactions and Correspondence Mail; executive director, Human Capital Enterprise System; manager, Customer Services System Support; and manager, Marketing Analysis and Support.
Monteith began his postal career as a management intern performing various roles in operations, finance, marketing and retail. He has a master’s degree in Business Administration from the University of Maryland and a bachelor’s degree from Columbia University
Joe Murphy is the chief of the International Postal Policy Unit of the Office of Specialized and Technical Agencies in the U.S. State Department’s Bureau of International Organization Affairs. In this capacity, Mr. Murphy coordinates efforts to support the Secretary of State in discharging his responsibilities for the formulation, coordination, and oversight of foreign policy related to international postal services and other international delivery services. He leads U.S. delegations to meetings of the Universal Postal Union’s Postal Operations Council and Council of Administration and serves as the executive director of the State Department’s Advisory Committee on International Postal and Delivery Services.
Katherine “Kate” Muth is executive director of the International Mailers’ Advisory Group (IMAG), a trade association representing a diverse community of marketers, consolidators, and international mailing organizations. IMAG’s core mission is to address barriers to the efficient flow of information and goods across borders for companies utilizing postal services. She is also president of Muth Communications, a small business that provides a wide range of editorial and communication services to clients, focusing on consulting, technical writing, trade reporting, white papers, social media messaging, and editing. She is widely considered an expert on postal and mailing industry issues having served for four years as vice president of the Association for Postal Commerce in the mid-2000s and prior to that as editor of the award-winning trade publication Business Mailers Review for nearly a decade. Kate continues to study and write on postal topics ranging from policy to operational issues and has been a contributor to trade publications, including Mailing Systems Technology and the Prescott Report. She has written white papers and provided speechwriting for many postal industry clients, including the Mailers Council, The Coalition for a 21st Century Postal Service, and the Office of Inspector General.
Pierce Myers has held a variety of positions in the private sector and the Federal Legislative and Executive branches serving as advisor and counsel on postal and governmental policy matters. Since 1997 he has represented mailers and postal vendors before the Postal Regulatory Commission. Since 1999 he has led the Parcel Shippers Association as Executive Vice President and Counsel. Under his leadership, PSA encouraged the USPS “last mile” parcel delivery strategy; promoted a Parcel Return Service; pushed for service standards and performance measurement to improve service; and supported package visibility to add value and promote accountability. He is also Chairman of the Board of the National Postal Forum.
Before entering private practice, he worked 20 years for the U.S. Congress, serving as Counsel to five different House committee chairmen and working on more than 100 bills that became law. From 1992-1995 he served as Chief Counsel of the House Committee on Education Labor shepherding landmark legislation such as the Family and Medical Leave Act, the Plant Closing Act, and legislation creating AmeriCorps and guaranteed student loans. Prior to that, as Deputy General Counsel of the House Postal Office and Civil Service Committee, he was the primary congressional advisor on postal matters, played a central role in the development and passage of the FERS Act, and became an expert on legislative drafting and Congressional procedures and budget matters.
Following his congressional work, he served three years as Special Counsel to the Chairman of the Postal Rate Commission. In 2002 the Postmaster General awarded Mr. Myers the Postal Service’s Partnership for Progress Award for his work securing emergency funding following “9/11” and the subsequent anthrax mail attacks.
Successful Entrepreneur, Leader, and Business Architect, Jeff Peoples has helped thousands of businesses save billions of dollars in mailing, shipping and labor costs since 1988. Jeff is passionate about helping businesses become more profitable and their people reach their next level of greatness through automating information.
Jeff founded Window Book, Inc. in 1988, building it into a leader in the postal and logistics software industry with over 60 full-time staff in three countries serving thousands of clients. Currently over half of all American business mail is produced by Window Book’s clients using its information automation software.
Jeff has created and led multiple companies to success by bringing to market advancing technologies and proving extremely agile in adapting to market and technological shifts. He is committed to creating value through positive, practical innovations for his clients.
Michael Plunkett serves as President and CEO of the Association for Postal Commerce (PostCom). Prior to PostCom, Mr. Plunkett accumulated more than 25 years
Postal experience with the United States Postal Service. During his distinguished career he performed in a diverse multitude of roles concentrating in technical operations, both team and executive level managerial positions as well as other various positions in operations, marketing, product development and pricing. As a leader within the Postal Service’s management team, Mr. Plunkett developed a well-earned reputation for innovation. He aided in the approval for the USPS’ first negotiated service agreement and helped lay the groundwork for pricing agreements for domestic services. Mr. Plunkett was essential in the development of the forever stamp and the priority mail flat rate box. Mr. Plunkett has served as an expert witness on pricing and policy issues before the Postal Regulatory Commission. He has authored and presented papers on postal policies, economics, and operations for National and International Conferences. On many occasions he has awarded for outstanding performance by the Postal Service.
Mr. Plunkett has also been active in the DC non-profit community, working with several civic and charitable organizations. Mr. Plunkett holds Masters Degrees in Business from the Wharton School at the University of Pennsylvania and the Massachusetts Institute of Technology, where he was a Sloan Fellow. He earned a Bachelor Degrees in Economics and Finance from the Pennsylvania State University.
Jessica Raines is a Public Policy Specialist and has been working for the USPS Office of Inspector General since July 2012. She currently works for the Digital and Global team in the Risk Analysis Research Center, monitoring technology trends and developments for upcoming white papers on social media, blockchain technology, the internet of things, and autonomous technologies. Jessica received her Master’s Degree in Political Science from James Madison University in 2010.
James M. Rallo serves as President Retail Supply Chain Group. RSCG helps hundreds of the world’s top retailers and consumer OEMs maximize return for overstock and returned inventory while enhancing and protecting their brands through multi-channel remarketing, return to vendor outsourcing, and product refurbishment. Under his leadership, the team provides clients with better service, scale, and results than any other provider, ensuring the full value of their surplus is captured. Jim previously served as Chief Financial Officer and Treasurer of Liquidity Services from 2005 to 2015.
Gary Reblin was named vice president of Product Innovation in October 2016. In this role, he is responsible for product development for all mail and shipping products as well as innovation as USPS integrates with emerging technologies. Reblin reports to the chief customer and marketing officer and executive vice president.
Prior to this position, Reblin was vice president of New Products and Innovation from December 2012 until October 2016. Before that, he was vice president Domestic Products from January 2011, until December 2012. He was vice president of Shipping Services from May 2010, until January 2011. He was also vice president of Expedited Shipping from March 2008, until May 2010, where he oversaw Express Mail and Priority Mail products and services and was responsible for developing programs to maximize their profitability and value.
A 23-year postal veteran, Reblin has led many successful product and service innovations, including developing most of the popular Flat Rate and Regional Rate Products and Every Door Direct Mail. He was previously the manager of Intelligent Mail Planning and Standards, where he led the Postal Service’s efforts to upgrade its technical infrastructure and develop the Intelligent Mail barcode, which has enabled the Postal Service to identify and track every piece of U.S. Mail.
He has also served in other key management positions in Engineering, where he helped set the strategic direction for letter and flat automation programs. Reblin holds a degree in industrial engineering and operations research from the University of Massachusetts, Amherst, and a Master of Business Administration from Strayer University.
Ms. Rectanus is a Director in GAO’s Physical Infrastructure (PI) team, overseeing GAO’s audit portfolio for postal issues and federal real property management, including building security. Since joining GAO in 1984, Ms. Rectanus has brought much needed focus on the programmatic and human capital management of critical federal operations, such as worker protection, workplace quality, SSN integrity, job training, federal statistics development, and education. Her work has resulted in operational improvements and financial savings that have benefitted American taxpayers and workers, as well as contributions to academic articles and textbooks. Internally, Ms. Rectanus has enhanced GAO’s human capital management by developing and overseeing processes to facilitate unprecedented levels of hiring, redesigning campus recruitment efforts to better support organizational needs, and implementing tools to enhance employee engagement and productivity. Ms. Rectanus serves as an adjunct faculty member for GAO, providing instruction for numerous diversity and upward feedback courses. Ms. Rectanus has received numerous GAO awards including a Meritorious Service Award in 2001; a Human Capital Management Award in 2007; Chief Learning Officer Awards in 2008, 2009 and 2010; a Human Capital Office Continuous Improvement Award in 2010; several Managing Director Awards, and the Richard J. Hillman Human Capital Management Award in 2015. Ms. Rectanus received a B.A. in Political Science from West Virginia University and a Masters in Russian Studies from Georgetown University.
Bob is a Director and senior advisor at PwC Public Sector. He is a strategy consultant, a former government executive and a former adjunct professor of public policy with more than three decades of experience providing strategic counsel to senior leaders in the public and private sectors. He has served on the International Postal and Delivery Advisory Committee of the Department of State since 2008.
Bob has been deeply involved with postal and delivery industry matters since being recruited by the Postmaster General to the position of Vice President for Technology Applications of the USPS. In that position, his mission was to lead the development and implementation of a digital strategy for the Postal Service to answer the challenge of the Internet. He led the group that was responsible for developing kiosk services, hybrid mail, the Electronic Postmark, the First Class Phone Card, the Web Interactive Network for Government Services (WINGS) and the first tests of CONFIRM.
In 1996 he became Vice President for Strategic Planning of the USPS. While leading strategic planning Bob lead the development of the Five-Year Strategic Plans of 1997 and of 2000 that forecast mail volume decline and discussed its implications. He was responsible for leading the development of the performance planning system under GPRA and was a member of the leadership team guiding the first Transformation Plan in the fall of 2001. From that time until joining PwC in 2015 Bob consulted for a wide variety of postal and delivery customers, suppliers, posts and others concerned with the postal and delivery sector. Bob’s expertise includes E-commerce, strategic planning, managing product innovation, competitive analysis, market research and global postal transformation.
Tony Sciarrotta has held a variety of sales, marketing, and service positions in the consumer electronics industry for over 30 years, including Philips from 1988 through 2013.
Beginning in 1998, Tony began a returns management department and focused Philips on activities to reduce returns and their costs. Tony has worked with retailers and internal business groups to implement returns initiatives that became best-in-class industry practices. Tony also took responsibility for maximizing asset recovery of all returned consumer goods.
Since Philips, Tony has continued to consult and evangelize for improvements to consumer products to reduce returns, and to improve reverse logistics activities through his new role as Executive Director for the Reverse Logistics Association. The RLA has been the only global trade group for the reverse industry since 2002.
Farzin Shadpour is the Vice President of Plug & Play, LLC, and Managing Director of its Supply Chain Innovation program. Mr. Shadpour’s team invests in early stage startups in the area of Supply chain and Logistics. Mr. Shadpour is the creator of the RASER ® method for Supply Chain Management. Mr. Shadpour is an accomplished Global Supply Chain, Procurement, and Operations Executive with a successful career delivering mission-critical results in Technology, Biotech, Medical Device, and Aerospace industries for large and small organizations including the Boeing Co. Internationally, Mr. Shadpour has worked for four years in Europe and Middle East on supplier recovery, by advising C-suite executives of some of the largest Aerospace companies in the world and becoming their trusted consultant. Mr. Shadpour has designed Supply Chains from the ground up for new product introductions including for Boeing’s 737MAX, 777X, and 787-10.
While obtaining a Bachelor of Science in Entrepreneurship from Babson College, Jamie founded Your First Step International, Inc., a company that assisted entrepreneurs in bringing ideas from concept to fruition. In 2000, the company pivoted to building and operating global wholesale Voice over IP networks in developing countries.
In 2005 – perplexed by the archaic nature of voicemail – Jamie founded the world’s first voicemail-to-text company, PhoneTag. In September of 2009 PhoneTag sold to Ditech Networks. In 2010 Jamie took on email and founded Unsubscribe.com to help email users clean commercial email from their inboxes. In 2011 Unsubscribe.com was sold to personal security company, TrustedID.
Jamie now works as Chief Inventor and CEO at Ring, the world’s first battery operated smart doorbell. The company’s mission is to reduce crime in neighborhoods by empowering homeowners, and Jamie and his team are working on making communities a safer place. While he’s not working on Ring, he enjoys spending time with his wife, eight-year-old son, and dogs – Short Rib and Pancake.
Kathy has worked for over 30 years in the postal industry, starting with 11 years at the USPS, then transitioning to a variety of industry roles including Vice President of the Association for Postal Commerce (PostCom), before starting her own consulting business in 2000. Kathy recently was selected as Asst. Executive Director for the National Association of Presort Mailers (NAPM). In addition, for the past 18+ years, she has provide consulting services to mailing industry associations, as well as mailing software vendors, service providers and mail owners. She serves PostalVision2020 as Director of Community and Brand Development.
Cooper is a research director at L2 Inc., a Gartner company that benchmarks the digital performance of consumer brands. He joined L2 in 2017 to lead the firm’s research and strategy work around Amazon, advising brands about e-commerce distribution. Cooper has additional client experience in retail and has published research on topics including grocery, shopping cart abandonment, gray market distribution, private label manufacturing, voice commerce, and last-mile delivery. He studied at Harvard University and has been featured in the New York Times, CNBC, CNN, and USA Today, among other media outlets.
David is a senior executive with extensive experience in global logistics, business services and e-Commerce. He served as the Global Head of Operations for DHL Express and a member of it’s Global Executive Board. He is the co-founder of Hurricane Modular Commerce, an accurate and compliant landed cost engine. Co-founder of SKS & Partners consulting and Board Advisor to Kuirqy. David is currently engaged as e-Commerce Advisor at the IPC. David has expertise in e-solutions for postal operators, express companies, freight forwarders, airlines, cargo companies, and retailers.
David has operated within corporate and private equity environments and has served on the Board of multiple service industry companies across all continents. David is a change manager, an entrepreneur and an exceptional people manager with an ability to motivate his teams to achieve results, strong in building performance frameworks and company turnarounds.
Dr. Ian Stanford is a Public Policy Analyst at the U.S. Postal Service Office of Inspector General’s Risk Analysis Research Center. His research focuses on how technological innovations and public policy can modernize and improve postal operations, particularly in the parcels market. Recently, he was part of a research team that wrote a white paper looking at how the Postal Service is adapting to ongoing trends in the Logistics Industry entitled The Evolving Logistics Landscape and the U.S. Postal Service. He currently leads a research team examining the role of the U.S. Postal Service plays in the reverse logistics industry. Dr. Stanford received a Ph.D. in Public Policy from George Mason University and holds an MA and BA in Mass Communication from Louisiana State University. Prior to joining the USPS-OIG, he worked at Trinity Washington University teaching Social Science Research Methods in the Business and Graduate Studies Program.
Elmar Toime is an experienced and independent advisor to the postal sector. He has consulted for leading postal companies and associated organisations. He was chief executive of New Zealand Post Limited from 1993 to 2003 and then Executive Deputy Chairman of the Royal Mail Group from 2003 to 2004, a position that included roles as chairman of the management board and chairman of GLS, a European parcels group. He was a member of the Supervisory Board of Deutsche Post DHL, the world’s leading logistics company, from 2006 to 2016. Today he is chairman of the Postea Group, a technology company, and a non-executive director of Qatar Post. Other directorships include Solution Dynamics Ltd and Blackbay Ltd. He is a Fellow of the Institute of Management New Zealand and a Fellow of the Royal Society for the Arts, Manufactures, and Science in the UK. Born in Italy, Elmar grew up and was educated in Melbourne, Australia and has qualifications in Science and in Economics from the University of Melbourne. He lives in London.
When starting a postal career as a mailman at the age of 14 and then starting university studies with achieving a M.Sc. in Geography focusing in geoinformatics, Juha realized how postal operations are 100% location based. From that moment on, Juha has been leading by example and paving the way for over a decade in leveraging GIS technology into postal and parcel operations, and business. At the moment Juha is responsible for network design of modelling and optimizing the operational network, which also contains delivery and transportation route planning and optimization. Responsibilities include forecasting delivery supply within Sales and Operations Planning process and implementing location analytics into postal and parcel business analytics. The latest area of responsibility is the cutting edge initiative to enable tracking and process visibility of addressed mail pieces.
David Williams is a Distinguished Visiting Professor of Public Policy at George Mason University’s Schar School of Policy and Government. He served as Inspector General for the USPS from 2003 until his recent retirement in 2016. Prior to that, Williams served as IG for five federal agencies, including the U.S. Nuclear Regulatory Commission, the Social Security Administration, the Department of the Treasury, the Tax Administration of the Department of Treasury, and Acting IG for HUD, while he was also serving at the Department of the Treasury.
Holger Winklbauer has been appointed CEO of IPC as of 1 August 2016. A general manager with experience in logistics and the postal industry, strategy development, change management and consulting, Winklbauer aims to build upon IPC’s achievements to develop the company for the future.
Prior to joining IPC, Winklbauer was Head of Process and Financial Efficiency at DHL Global Forwarding, responsible for cross-country stabilisation of the New Forwarding Environment live countries. In this position, which he held from September 2014 until June 2016, he focused on ensuring master and transaction data quality, reducing invoicing backlogs, increasing P&L accuracy and improving profitability across countries by improving processes and functionality.
Winklbauer has extensive experience within the Deutsche Post DHL Group, having served as CEO of DHL Global Forwarding Netherlands from 2010 until 2014 and as Executive Vice President First Choice from 2007 until 2010.
Prior to his functions at Deutsche Post DHL, Holger Winklbauer worked as Managing Director at DHL Consulting serving all divisions: PeP (Post, e-commerce & Parcel), Express, Global Forwarding, Freight and Supply Chain. He also worked in logistics management at Metro MGL Logistik GmbH, Düsseldorf, in consulting at Research Institute for Operations Management (FIR), Aachen and in procurement at Mannesmann Anlagenbau AG, Düsseldorf. He studied electrical engineering and applied economics in RWTH Aachen University. He also followed the executive programmes at the Wharton School of the University of Pennsylvania.
Winklbauer was honoured with the International Quality & Productivity Centre Award in the category “Best Process Improvement Program” in 2010 and with the European Excellence Award in the category “Change Communication” in 2007.
Itamar Zur is the founder and CEO of Veho Technologies – a crowdsourcing technology platform that enables anyone in their own car to become a package delivery driver (often dubbed “the Uber for last mile delivery”). Veho, which Itamar founded as an MBA student at Harvard Business School, has won several award and recognitions, including the Grand Prize at the Harvard Business School New Venture Competition (May 2017).
Prior to founding Veho, Itamar co-founded and served as the chief marketing officer of Startup Camel – the first English-speaking podcast about Israeli entrepreneurship and innovation, featuring weekly interviews with the country’s top entrepreneurs and VC investors. Prior to that, Itamar served as a brand manager at Proctor and Gamble Israel, where he led the company’s marketing efforts in the under-developed Jewish Ultra Orthodox Segment and in the IDF. Itamar is a graduate of Harvard Business School (MBA, first year honors), and holds a law degree (LLB) with distinction from Tel Aviv University. He resides in Boston.