GrayHair Advisors helps organizations adapt to change, preserve critical institutional knowledge, and implement process improvements using fully transparent and measurable results. Advisors regulatory guidance is focused on postal compliance supported with cost savings generated by process improvements that often include a reduction in postal and mailing related expenses. Parent company GrayHair Software is an innovator and industry leader in providing services that improve and automate the management of business mail.
Jody Berenblatt, Senior Advisor, GrayHair Advisors has testified on postal policy before the US Senate, and worked with the USPS and the PRC on postal issues. She has held positions as SVP of Global Postal Strategy at Bank of America, Director of Postal Commerce and Distribution at Time Warner, Inc. and Director, Mailing Services for the Columbia House Company. Jody served on the Board of the Association for Postal Commerce (Postcom) for more than 15 years, including serving as Vice Chair from 2005-2009 and as Chair of that board in early 2010. For her work in the postal industry, Berenblatt was honored with the Association of Postal Commerce’s prestigious Stan Woodruff award in 2008. She is the Executive Director of the Continuity Shippers Association and continues to be actively engaged in many workgroups under the Mailers Technical Advisory Committee (MTAC).
Ty Bordner, Vice President of Product Management and Solutions Consulting, has over 18 years of experience in the GTM software market. He is responsible for both product strategy and direction, as well as customer and prospect focused solution creation.
Prior to joining Amber Road, Ty spent 10 years with JPMorgan Chase Vastera in various leadership roles, including oversight for Engineering, Solutions Consulting and Product Management. During his tenure he helped manage the company through multiple growth stages from startup, through IPO, to achieving annual revenues in excess of $80 million. Prior to joining Vastera, Ty worked for GXS (formerly GE Information Services).
Brody Bulher is a senior executive with 11 years of experience working on United States Postal Service programs. Currently, Brody has responsibility for Accenture’s work in the Intelligent Mail and Address Quality and Expedited Shipping organizations. Brody also has responsibility in Accenture’s global Postal industry practice with deep experience in mail visibility, mailings services and revenue protection and serves on the Board of Directors of the Association for Postal Commerce (PostCom).
Bernhard is the Managing Director of the Postal Innovation Platform (PIP), an initiative focusing on the future for the postal industry with a solution-oriented approach. PIP operates under the umbrella of an academic research center (EPFL-MIR based in Lausanne, Switzerland), the Universal Postal Union, and Swiss Post. It is an open platform inviting all postal industry stakeholders to join, contribute and thus create innovation, value and solutions for the postal sector. He previously worked for the Austrian Post as Director of Regulatory Affairs, and served as the Director of Inter-company Pricing and Regulation at the International Post Corporation in Brussels for over five years. Among his current activities Bernhard is also a management trainer, moderator at various conferences and the co-editor of a publication on postal services in the digital age.
Bernhard is also an entrepreneur, who founded and manages Vinaficio, an e-marketplace that supports European wineries. Studying and working on eCommerce and cross-border issues for many years Bernhard put his knowledge to practice and launched together with his partners his eCommerce company which connects today buyers and sellers across nine European countries, providing full logistics, payment, tax and duty administration support.
Bernhard holds a LL.M from George Washington University and a J.D. from the University of Graz, Austria.
Co-founder and Managing Director of Ursa Major Associates, LLC, the leading postal-parcel-logistics strategy consultancy, as well as the Founder and Chairman ofvThe PostalVision 2020 Initiative and Conference designed to Re-invent the American Postal Ecosystem.
John founded and grew pioneer international courier service, Calico Air Courier, merged it into DHL Worldwide Express and served DHL as VP Marketing. He served TNT Skypak as President and Purolator Courier as SVP International and SVP Marketing and Sales. He created re-mailing firms International Remail Inc. and Belgian Distribution Systems and organized New York Air Courier Clearance (NYACC) for expedited customs clearance of courier consolidations. He served venture-backed Milestone Systems, creators of Click & Send, as Chief Operating Officer and introduced online shipping to USPS leading to its highly successful Click-N-Ship application. He served DHL Global Mail Americas as VP Strategy and Business Development.
As consultant, John served PricewaterhouseCoopers’(PwC) postal practice as thought-leader on strategy projects for USPS; including the Expedited Packages Business Plan that created Parcel Select; International Business Unit Strategic Plan that created the Postal Service’s first-ever competitor alliance with DHL and its innovative co-branded express product Global Express Guaranteed; as well as PostOffice Online. For the USPS-OIG, John served as contract consultant thought-leader on USPS parcel strategy, retail strategy, intellectual property strategy and digital mail strategy. He co-authored the whitepaper “The Postal Service Role in the Digital Age – Expanding the Postal Platform” with OIG economists.
Private sector clients have included industry leaders Pitney Bowes, FedEx, DHL Global Mail, Neopost, Aramex, as well as many small firms and start-ups.
John is a frequent speaker at international postal conferences, e.g. PostalVision 2020, PostExpo, World Mail & Express. He has published OpEds on postal reform in The Hill, has been interviewed as a postal expert on NPR Marketplace, CNBC, eCommerce Bytes and has authored articles in numerous trade journals, e.g. World Mail & Express Review, e.g. “Customs Clearance: Can There Ever Be a ‘Level Playing Field?”
Mr Callan is active in industry trade associations; Association for Postal Commerce (PostCom), Parcel Shippers Association (PSA), International Mail Advisory Group (IMAG), Global Address Data Association (GADA),). He served on the US Dept. of State Advisory Committee on International Postal and Delivery Services (FACA) from 2009 – 2013.
James Campbell is an independent legal consultant and author of numerous papers, books and testimony on domestic and international postal regulatory issues. His recent projects include surveys of national and international postal laws and practices for the European Commission; a study of the history and development of postal law and the postal monopoly in the United States for the Postal Regulatory Commission; advising FedEx on U.S. postal reform and international postal policy; and consulting with the President’s Commission on the U.S. Postal Service. Mr. Campbell began his career as a staff attorney for U.S. Senate working on airline deregulation. In 1976 he joined DHL and led efforts to reform national and international postal, customs, and aviation regulations that impeded the development of the then fledgling international express industry.
Mr. Campbell was born in 1946 in Baltimore, Maryland. He graduated from Princeton University and Georgetown University Law Center. He is the author of many articles on postal policy and a book on postal policy and the express industry. For more information, see www.jcampbell.com
Born on 16 August 1968 in Sierre (canton of Valais), Switzerland, Pascal-Thierry Clivaz began his public service at the age of 15, including participating in humanitarian efforts in West Africa. After earning a law degree at the University of Fribourg (1995) and completing other studies (in public affairs management and lobbying), he worked in a law firm before shifting his focus to the international sphere. Mr Clivaz helped reform Switzerland’s PTT (postal, telegraph and telephone) administration, leading to the creation of Swiss Post on 1 January 1998. He was then selected for a work placement with the European Commission in Brussels.
Upon returning to Berne, Mr Clivaz held the successive positions of scientific adviser, deputy director, and finally director of international and regulatory affairs (2000–2005) within Swiss Post. In that capacity, he was a member of the group’s general secretariat, responsible for finance and personnel, as well as corporate relations with the Confederation and the various international organizations and institutions. At the European level, Mr Clivaz was elected to sit on the management board of PostEurop (2002–2005), an association bringing together 52 European public postal operators. At the global level, Mr Clivaz has been participating since 1995 in the work of the Universal Postal Union (UPU), first as a delegate and then as head of the Swiss delegation. In that capacity, he carried out other functions, such as chairmanship of the drafting committee for the Bucharest Congress, vice-chairmanship of cooperation and development of the UPU Council of Administration (1999–2004), and chairmanship of the ad hoc group for the preparation of the Geneva strategy conference.
In 2005, Mr Clivaz joined the UPU, serving as director of finance and strategy for eight years. Modernization of the financial management – enabling the organization to be certified under the International Public Sector Accounting Standards (IPSAS, 2012) – and development of the Union’s global strategy were two of his major contributions. A candidate of the Swiss Federal Council, Mr Clivaz was elected on 10 October 2012 by the Universal Postal Congress of Doha (Qatar) to the position of deputy director general of the UPU International Bureau. At 44 years old, Mr Clivaz thus became the highestranking Swiss in an elected UN position. While pursuing his international career, Mr Clivaz did not forget his roots. His work continued at the regional level, in both associations and financial organizations. As secretary and then president of a Raiffeisen bank, Mr Clivaz put in place the necessary reforms to ensure the long-term future of the establishment, and in particular to preserve its mission of proximity. With this same resolve, he was elected (2003) to the board of directors of Provins Valais, where he served for 10 years before leaving to concentrate fully on his UN mandate. Pascal Clivaz is married with two children.
James P. Cochrane was named Chief Information Officer and Executive Vice President in October 2013. He reports to the Postmaster General and oversees the integration of technology and innovation in all aspects of our operations. Additionally, he will direct the advancement of new mail intelligence, engineering systems, information technology systems, payment technology and corporate information security to meet the changing needs of today’s marketplace.
Prior to being named CIO, Jim served as vice president, Product Information, where he and his team were responsible for innovations in technologies and tracking systems —including the Intelligent Mail barcode (IMb) and Intelligent Mail package barcode (IMpb) — and increasing the business intelligence they provide. Working together cross-functionally, the team’s efforts resulted in ongoing improvements in scanning and tracking performance, leading us to record-high service levels in those areas.
Throughout his 40-year postal career, Cochrane has served in a variety of roles, including vice president, Product Visibility and Operational Performance; vice president, Ground Shipping; associate vice president, Marketing and Strategy for the Expedited Package Services strategic business unit; and associate vice president, Sales for the former Northeast Region, where he was responsible for commercial sales of $12 billion annually.
Mike is a seasoned executive with over 30 years of broad management experience. Starting with DHL Worldwide Express in its formative days, Mike played a pivotal role in many aspects of the company’s evolution both in the US and globally. He held numerous positions with DHL in operations and general management with the responsibility for over 3000 staff. His corporate staff experience includes numerous leadership roles as Senior Vice President of Business Systems Development, Senior Vice President of E commerce, and Senior Vice President of Corporate Strategy. Mike has been a key member of numerous DHL global steering groups including Operations, Information Technology and ECommerce.
Originally in conflict with postal operators worldwide, DHL’s relationship with the posts evolved into a cooperative state culminating with the purchase of DHL by Deutsche Post. Bolstered by this new spirit of collaboration, Mike was the DHL architect of the innovative Global Express Guaranteed service developed and implemented jointly with US Postal Service.
Mike is the co-founder of two consulting firms; Ursa Major Associates, LLC, a strategy consulting firm specializing in express, postal and logistics business transformation and outsourcing and Global Online Trade Solutions, LLC, which provided clients with the capability to move efficiently into global markets by addressing the barriers that complicate cross border trade.
Wendy Eitan is the Product Strategy, Integration and Economics Coordinator for the Universal Postal Union. In this role, she is responsible for the development of UPU basic services (Letter post, small packets and Parcel post) in accordance with the UPU Congress Strategy. In addition, Wendy supervises advanced postal economic studies covering topics of interest to the members of the UPU and the postal sector. Wendy began working for the UPU in December 2012. Prior to taking up this function, she worked as Director of International Relations in the Operations department of Israel Post. Within this role, Wendy was involved with the development and operations of all international mail products.
Originally at MetaPack from 2000-3, Tom rejoined in January 2014. He is responsible for MetaPack’s International activities with a specific focus on leveraging and enhancing MetaPack’s Global Label Library through which 230 carriers and 3,500 services can be accessed. Tom has over 20 years of experience in international operations, most recently as Global Vice President Supply Chain and Procurement with Ideal Standard International based in Brussels and as Vice President International Supply Chain with DHL based in Hong Kong.
Walter Gritsner is the Business Unit Manager at KePol Logistics Solutions. Walter graduated as Diplom-Ingenieur (Master of Science) in electrical engineering with concentration in automation and control engineering. After his graduation he started working as an engineer focussing on semiconductor production.
Prior to being appointed to his current role at KEBA, Walter worked as senior project manager and key account manager in various fields including banking automation, lottery systems and logistics solutions. His interests include travelling, hiking, collecting mechanical watches and playing ice hockey.
John Hagel III has nearly 35 years of experience as a management consultant, author, speaker and entrepreneur, and has helped companies improve their performance by effectively applying new generations of technology to reshape business strategies. John currently serves as co-chairman of the Silicon Valley-based Deloitte Center for the Edge, which conducts original research into emerging business opportunities that should be on the CEO’s agenda. In recent years, the Center for the Edge has established branches in Melbourne, Australia and in Amsterdam, Netherlands.
Before joining Deloitte, John was an independent consultant and author. Prior to that, he held significant positions at leading consulting firms and companies. From 1984 to 2000, he was a principal at McKinsey & Co., where he was a leader of the Strategy Practice. In addition, he founded and led McKinsey’s Electronic Commerce Practice from 1993 to 2000. John has also served as senior vice president of strategic planning at Atari, Inc., and earlier in his career, worked at Boston Consulting Group. He is the founder of two Silicon Valley startups.
John is the author of a series of best-selling business books, including his most recent book, The Power of Pull and, earlier, The Only Sustainable Edge, Out of the Box, Net Worth and Net Gain. He has won two awards from Harvard Business Review for best articles in that publication and has been recognized as an industry thought leader by a variety of publications and professional service firms.
Mr. Houck has been a Senior Managing Consultant in the Advanced Analytics practice with IBM since 2003, concentrating on the postal sector. His research areas include emerging and alternative business models for posts, utilizing new data sources and techniques to drive postal innovation, and the impact of postal operations on the environment. A regular presenter at global postal industry conferences, he has recently worked with the USPS OIG to research the applications of the Internet of Things to posts as well as tracking technologies and their relevance to the postal industry. Mr. Houck holds a Master’s Degree in Economics from North Carolina State University.
Ulrich Hurni has been managing the “PostMail” group unit at Swiss Post for the past six years. This densely-staffed unit specializes in the logistics of letters, newspapers, small goods and promotional mailing. Since 2010, Ulrich Hurni has also been Swiss Post’s deputy CEO. Known for his in-depth knowledge of the postal market, Mr Hurni started his postal career in 1981 as an IT systems developer. In the 1990s, he played a definitive role in structuring the international business arena of Swiss Post International, which he managed until 2007.
He currently focuses on continually orienting the physical mail business to changing customer requirements and is developing new products and services along the entire Swiss Post customer value chain, including in the hybrid field. Ulrich Hurni is Chairman of the Board of Directors of the Asendia joint venture with France’s La Poste, and is a member of the Board of Directors of TNT Swiss Post AG.
Jeff Jarvis is the author of Public Parts: How Sharing in the Digital Age Improves the Way We Work and Live (Simon & Schuster, 2011), What Would Google Do? (HarperCollins 2009), and the Kindle Single Gutenberg the Geek. He blogs about media and news at Buzzmachine.com and cohosts the podcast This Week in Google. He is professor and director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York’s Graduate School of Journalism. He advises media companies, startups, and foundations and is a public speaker. Until 2005, he was president and creative director of Advance.net, the online arm of Advance Publications. Prior to that, Jarvis was creator and founding editor of Entertainment Weekly; Sunday editor and associate publisher of the New York Daily News; TV critic for TV Guide and People; a columnist on the San Francisco Examiner; and assistant city editor and reporter for the Chicago Tribune.
Keith Q. Kellison
Keith is the Vice President, UPS Corporate Public Affairs. A native Nevadan, Keith has a business degree in Accounting from the University of Nevada, Reno and a law degree from California Western School of Law, San Diego. He went on to receive a Master’s Degree in Tax Law (LLM) from New York University. Kellison became a Certified Public Accountant in California while working for Arthur Andersen & Co. in San Francisco, specializing in international tax structuring. Kellison left Arthur Andersen to become Tax Director for Nevada’s largest manufacturing Company, International Game Technology, and then shifted to International Business Development, being responsible for establishing and maintaining operations in Asia, China and India.
In early 1998, Kellison entered into the mail industry as the Chief Financial Officer and General Counsel for Regional Mail Xpress (RMX). He oversaw all finance and legal matters until acquisition in 2001 by UPS, whereby he assumed responsibilities for all business functions including Finance, Legal, Sales, Marketing and Human resources. In 2004, he relocated to UPS’ Atlanta Headquarters, and assumed the position of Vice President of Strategy for UPS Mail Innovations. He has since held various positions within UPS Supply Chain Solutions, eventually being transferred to UPS’ Global Strategy Group, in charge of various projects with an emphasis on UPS’ Mail Strategy and UPS Mail Innovations.
In 2009, Kellison assisted in establishing various programs with the US Postal Service, including SurePost and Retail, and became the primary UPS Small Package liaison with the Postal Service.
In 2012, Kellison was transferred to the UPS Public Affairs Group in Washington DC, and represents UPS on Capitol Hill, with an emphasis on Postal, Alternative Fuel Vehicles, and Energy/Sustainability.
Amine is responsible for directing all aspects of the Endicia business unit as well as managing its position within the Newell Rubbermaid Technology Global Business Unit. Under his leadership, Endicia has grown dramatically and broadened its offerings while maintaining its culture of strong innovation. Amine co-founded Endicia in 1987 and has held a variety of management roles in engineering, management consulting, software development, marketing, business development and sales engineering – spanning his career. Amine earned a Bachelor of Science degree in Engineering from Worcester Polytechnic Institute and a Master of Science in Engineering from Stanford University.
Neel Murthy is the CEO & Co-Founder of Swapbox. He graduated from Stanford University with a BS in Computer Science and was an MS/MBA candidate before dropping out to pursue Swapbox, a fully automated postal kiosk solution that sends and receives packages for consumers asynchronously.
Neel is an alumnus of Y Combinator, Zynga – where he developed the With Friends franchise, and other startups specializing in product development and user experience focused design thinking.
Prior to his endeavors in entrepreneurship, Neel attended Stanford University. Originally on the path to becoming a doctor, he eventually found a different way to help people and became enamored with the study of Human Computer Interaction. His focus was figuring out how computers and technology can help people do more with less.
Dr. Ole Nordhoff
Since 2012, Dr. Ole Nordhoff has been working for DHL Parcel Germany as Senior Vice President Business Customers. He is responsible for product management and fulfillment solutions as well as the development of new business segments. Before joining DHL Parcel Germany, Dr. Ole Nordhoff worked for 8 years as a management consultant at McKinsey & Company. He led various projects in the logistics and tourism industry with functional specialisation in strategy, operations and marketing. He has a Master in Mathematics and a PhD in Economics.
Etay is the co-founder and CEO of CommuniThings, an Internet of Things enabler specialized in collecting structured data from the street, leveraging the Postal core value: presence in every street, every day.
Etay is a seasoned general manager, who has premised his experience in prominent multinationals leading diverse teams to untapped territories, markets and segments. Etay’s experience spans across sales, marketing and strategic planning within leading global corporations.
In his last role, Etay served as General Manager for Europe at Roamware Inc. (recently rebranded to Mobileum), the leading global provider of Roaming solutions to mobile operators.
Etay is an attorney at law (LL.B. from University Warwick, U.K) and has an MBA from University of Brussels.
Charles Prescott is an international lawyer specializing in privacy, postal and marketing law. He is the founder of the non-profit Global Address Data Association and formulated its mission to promote address systems development and commercial access to address data. In that capacity he serves on several working groups at the Universal Postal Union in Bern, Switzerland. He is also the founder and Editor of The Prescott Report, a monthly newsletter promoting a borderless economy. He is a frequent speaker and author on direct/interactive marketing developments, privacy and data protection issues around the world, and emerging postal and legal issues in an increasingly globalized economy. He is past Chair of the Consultative Committee of the Universal Postal Union and member of the Board of the US Direct Marketing Association where he chairs the Governance Committee. He also serves on the private sector advisory committees to the US State Department and the Department of Commerce and is counsel to the International Hybrid Mail Coalition based in Milan, Italy and the Global Envelope Association based in Washington, DC. During his legal career Mr. Prescott worked at Hamada & Matsumoto, Tokyo, Cleary Gottlieb Stein and Hamilton, NYC, Continental Grain Company, Reader’s Digest and the US Direct Marketing Association. He is a cum laude graduate of Harvard Law School (1974) and Phi Beta Kappa at Hamilton College (1969).
Ramesh Ratan is CEO and member of the board of directors of Bell and Howell, a leading global provider of multi-channel communications and commerce solutions. He is also a member of the board of directors of BCC Software LLC, a Versa Capital company.
Previously at Pitney Bowes, as President, Marketing Services Solutions, Ramesh developed a new business platform to drive revenue growth via partnerships with global marketing data services providers. As President of the $600 Million Pitney Bowes Document Messaging Technologies business, he drove profitability and revenue growth by consolidating multiple country organizations and integrating three acquired companies into a single global business unit.
Earlier, as Chief Operating Officer at the Direct Marketing Association, Ramesh led a new growth strategy focusing on data- and analytics-driven marketing. His prior roles included President, Americas of Vocaltec, the company that pioneered Internet telephony, and senior executive roles at Lucent Technologies, where he led the development and launch of the Saras Softswitch business. He created the first prototype within two months and negotiated the first industry contract for $250 million. Within one day, this deal added $8 billion in market value to shareholders.
In his early career, at Bell Laboratories in roles from founder of the AT&T Consumer Lab to Director, Lucent Bell Labs Technology Management Science Center, Ramesh directed the design and implementation of over 6,000 consumer experiments in video, Internet and communications services that lead to product and service innovations generating an estimated $40 billion in AT&T revenue over ten years.
Ramesh received a BSc in mathematics and graduated 1st class with Distinction and Honors at the University of Poona in Poona, India. He also received an MBA with honors from the Jamnalal Bajaj Institute of Management, a program established as a partnership with Stanford University and obtained a PhD at the University Of Pittsburgh.
Gary Reblin was named vice president of New Products and Innovation in December 2012. In this role, he is responsible for product development for all mail and shipping products as well as innovation as USPS integrates with emerging technologies.
Reblin reports to the chief marketing and sales officer, executive vice president. Prior to this position, Reblin was vice president of Domestic Products from January 2011, until December 2012. He was vice president of Shipping Services from May 2010, until January 2011. He was also vice president of Expedited Shipping from March 2008, until May 2010, where he oversaw Express Mail and Priority Mail products and services and was responsible for developing programs to maximize their profitability and value.
A 22-year postal veteran, Reblin has led many successful product and service innovations, including developing most of the popular Flat Rate and Regional Rate Products and Every Door Direct Mail. He was previously the manager of Intelligent Mail Planning and Standards, where he led the Postal Service’s efforts to upgrade its technical infrastructure and develop the Intelligent Mail barcode, which has enabled the Postal Service to identify and track every piece of U.S. Mail. He has also served in other key management positions in Engineering, where he helped set the strategic direction for letter and flat automation programs.
Chris is the Founder and CEO of What3Words. Chris worked in the music business for 10 years, booking bands and managing production for events around the globe. Chris was constantly frustrated with suppliers not finding site entrances, and bands not finding their way from the hotel to their gigs. He tried distributing addresses and GPS co-ordinates for years but both failed him on numerous occasions – he was certain there was a better way: what3words was born.
Cooper is a senior analyst for BI Intelligence, Business Insider’s industry research service.
Previously, he was a consultant to the Federal Reserve Bank of New York and Witherspoon Media Group.
He studied computer science at Harvard University and interned for The Huffington Post and Business Insider.
Matt Swain is a Director for InfoTrends, the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. He is responsible for driving global research and consulting initiatives in the customer communications and document outsourcing markets. As a result of his extensive research and ongoing coverage, Mr. Swain brings valuable market perspective to his clients. He is also a frequent speaker at industry events, including presentations in Asia, Eastern and Western Europe, and throughout North America. Mr. Swain received a Bachelor of Science in Imaging and Photographic Technology, as well as a Master of Science in Print Media from the Rochester Institute of Technology.
Hon. Robert G. Taub
Hon. Robert Taub was sworn in as Commissioner in October 2011, following his nomination by President Barack Obama and confirmation by the United States Senate. Commissioner Taub has more than 25 years experience in public service. At the time of his appointment as Commissioner, Mr. Taub had been the Special Assistant to Secretary of the Army John M. McHugh since October 2009. In this role as an Army Department senior executive, he was one of the principal civilian advisors to Secretary McHugh, helping him oversee a workforce of more than 1.2 million people, and manage an annual budget over $200 billion.
Before his appointment to the Army, Mr. Taub served as Chief of Staff to U.S. Representative John M. McHugh for the preceding decade. As Chief of Staff, he oversaw the day-to-day operations of Representative McHugh’s staff and offices in Washington, D.C. and Northern New York State. In a variety of leadership roles on the U.S. House Oversight & Government Reform Committee for 12 years, Mr. Taub also worked closely with Congressman McHugh on matters relating to the nation’s postal and delivery sector. He crafted Representative McHugh’s legislation for modernizing America’s postal laws for the first time since 1970, culminating in passage of the Postal Accountability and Enhancement Act in 2006. Mr. Taub also helped Representative McHugh conduct hearings and investigations into postal operations that ultimately led to the enactment of a dozen other postal laws.
During his tenure in public office, Mr. Taub has addressed numerous national and regional conventions of postal employee organizations, mailing industry groups, and government and academic conferences both in the U.S. and abroad, on issues confronting the postal sector. The Inspector General of the U.S. Postal Service, postal employee unions, and mailing industry associations and nonprofits have all recognized Mr. Taub with several awards and honors.
Marshall Van Alstyne
Professor Van Alstyne received a BA from Yale, and MS & PhD degrees from MIT. He is an Associate Professor at Boston University and a Visiting Professor at MIT.
His work concerns information economics. In designing information goods, this research concerns competitive strategy and network effects. In control over information, it concerns who has access to what information, when, and at what price. Work also balances open source principles against those that generate profits and stimulate innovation.
Professor Van Alstyne was among the first to document productivity effects of IT and communications at the individual desktop level. His work has received an NSF Career Award, two best paper awards, and has appeared in Science, Management Science, Harvard Business Review, and the popular press.
Willem-Jan van Loon, SYP
Willem-Jan van Loon (27) established SYP on 10 January 2014, and holds the position of CEO.
He is directly responsible for managing the day-to-day operations of the company, as well as leading the company’s product development and technology strategy.
Prior to SYP he co-founded 3Dock, while pursuing a BSc in Applied Sciences from the University of Amsterdam. With 3Dock he won the Junior Entrepreneurship Prize at the Amsterdam Centre of Entrepreneurship Awards at the University of Applied Science in Amsterdam. Before 3Dock he set up Instrato, a company dedicated to the production of innovative printing models for the Dutch real estate market. Clients, included Heineken, BAM, and the City of Amsterdam, amongst others.
Tim Walker is an analyst at the Risk Analysis Research Center, Postal Service Office of the Inspector General.
Tim’s research focuses on how new and emerging technologies affect consumer behavior, with the ultimate goal of helping the Postal Service prepare for future market shifts. He has led projects examining the impact of consumer empowerment on the postal value chain, projecting future trends in communications and commerce, and enhancing consumer experience through mobile technology. His previous experience includes housing finance, fraud examination, health policy, and international development. A native of the DC area, Tim graduated summa cum laude from George Mason University and currently lives in Arlington, Virginia, with his wife and daughter.
Larry is a globally known expert in public relations and marketing services. Passionate about the convergence of technology, the web and communications, he is a frequent public speaker on the future of marketing, the social web and building communities online. Larry enjoys helping global brands and emerging companies harness social media strategies to enhance brand reputation, create and extend partnerships, and increase demand generation. He founded one of the industry’s first interactive marketing agencies, Thunderhouse, and has worked with world-class clients including ARM, AT&T, Coca-Cola, Cook Medical, General Electric, General Motors, IBM, Kaiser Permanente, Microsoft, and many more.
In 1987, Larry started his own public relations company, The Weber Group, which within a decade became the world’s largest public relations firm. The Interpublic Group of Companies purchased The Weber Group in late 1996, and in early 2000, Larry was named chairman and CEO of Interpublic’s Advanced Marketing Services, a $3 billion unit with 12,000 people, and included the company’s public relations, research and analysis, and entertainment holdings.
Hon. David C. Williams
The Honorable David C. Williams was sworn in as the second independent Inspector General (IG) for the U.S. Postal Service on August 20, 2003
Williams is responsible for a staff of more than 1,100 employees — located in major offices nationwide — that conducts independent audits and investigations for the largest civilian federal agency that has $67 billion in annual revenues, a workforce of 574,000 employees and contractors and nearly 32,000 retail facilities.
The office is under the general supervision of the nine Postal Service governors and is not subject to any other Postal Service supervision.
In July 2011, Williams was appointed by the Obama administration to serve as Vice Chair on the Government Accountability and Transparency Board. The Board will develop plans to enhance transparency in federal spending and root out and stop waste, fraud, and abuse in federal programs.
In his last position, Williams served as the Deputy Assistant Administrator for Aviation Operations at the Transportation Security Administration (TSA) from August 2002 until August 2003, where he managed the Aviation Inspection Program at federalized airports.
Williams has served as IG for five federal agencies. He was first appointed by President George Bush to serve as IG for the U.S. Nuclear Regulatory Commission from 1989 to 1996. President William Clinton next appointed him IG for the Social Security Administration from 1996 to 1998, and then as IG for of the Department of the Treasury in 1998. In 1999, President Clinton named him as the first IG for Tax Administration of the Department of Treasury, where he directed a staff of 1,050 to detect fraud, waste and abuse. In 2001 President George W. Bush named Williams the Acting IG for HUD, while he was also serving at the Department of the Treasury.