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Speakers | PostalVision 2020

Farrah Abdallah

Dr. Farah Abdallah, Senior Product Manager eBay

Dr. Farah Abdallah is an expert in innovation management. She has an engineering degree in telecommunications and networks and a doctoral degree in management of technology and entrepreneurship from Ecole Polytechnique Federale de Lausanne, Switzerland. She is the author of several research and consultancy reports on the use of the Information and Communication Technologies in the development of new strategies and business models, including “Coopetition: Firms strategies and performance”, “ICTS, new services and transformation of the post”, “Measuring postal e-services development: An international perspective”.

As an expert in electronic postal services at the Universal Postal Union (UN specialized agency), she supported the posts and governments in developing strategies and innovative services related to international e-commerce, e-government, and secure e-communication. Her responsibilities included the development of an Internet top-level domain, “.post”, which serves as a platform for the development of international hybrid postal services, integrating the digital and the physical networks based on identity and address management. Currently, Farah works as Sr. product manager at eBay Inc.


Peer Bentzen, Executive Vice President MAIL (E-Post) at Deutsche Post AG

Before working with Deutsche Post Peer Bentzen worked with Microsoft on the Windows Web Partner Platform. Peer Bentzen spent a significant amount of career working for AOL both managing projects and working in product development.


Brian Bieron, Executive Director of the eBay’s Connected Commerce Policy Lab

The Connected Commerce Policy Lab is a public policy think tank focused on global public policy issues raised by the evolution of technology-enabled open, global, inclusive commerce that empowers consumers and businesses of all sizes.  Along with heading the Policy Lab, Bieron serves a leading strategy and communications role for the eBay Inc. Global Government Relations Team, supporting public policy campaigns for eBay and PayPal in the United States, European Union, Canada and Australia.

Prior to taking on the role of establishing the eBay Inc. Policy Lab, Bieron led eBay’s U.S. lobbying team for eight years, mobilizing the company and its community of users on issues including sales tax collection on the Internet, net neutrality, intermediary liability, and cross-border trade policies impacting small businesses.  Before joining eBay, Bieron spent three-and-a-half years as a Director at Clark & Weinstock, one of Washington’s leading bipartisan lobbying and consulting firms, and 12 years on Capitol Hill as a congressional staff person.


Ty Bordner, VP, Product Management & Solutions Consulting, Amber Road

Ty Bordner, Vice President of Product Management and Solutions Consulting, has over 18 years of experience in the GTM software market. He is responsible for both product strategy and direction, as well as customer and prospect focused solution creation.

Prior to joining Amber Road, Ty spent 10 years with JPMorgan Chase Vastera in various leadership roles, including oversight for Engineering, Solutions Consulting and Product Management. During his tenure he helped manage the company through multiple growth stages from startup, through IPO, to achieving annual revenues in excess of $80 million. Prior to joining Vastera, Ty worked for GXS (formerly GE Information Services).

Ty holds a bachelor’s degree in mathematics from Longwood University, and a master’s degree in computer science from Johns Hopkins University.

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Brody Buhler, Management Consulting at Accenture

Brody Bulher is a senior executive with 11 years of experience working on United States Postal Service programs. Currently, Brody has responsibility for Accenture’s work in the Intelligent Mail and Address Quality and Expedited Shipping organizations. Brody also has responsibility in Accenture’s global Postal industry practice with deep experience in mail visibility, mailings services and revenue protection and serves on the Board of Directors of the Association for Postal Commerce (PostCom).

John Callan

John Callan, Co-founder and Managing Director of Ursa Major Associates, LLC, the leading postal-parcel-logistics strategy consultancy, as well as the Founder and Chairman ofvThe PostalVision 2020 Initiative and Conference designed to Re-invent the American Postal Ecosystem.

John founded and grew pioneer international courier service, Calico Air Courier, merged it into DHL Worldwide Express and served DHL as VP Marketing. He served TNT Skypak as President and Purolator Courier as SVP International and SVP Marketing and Sales. He created re-mailing firms International Remail Inc. and Belgian Distribution Systems and organized New York Air Courier Clearance (NYACC) for expedited customs clearance of courier consolidations. He served venture-backed Milestone Systems, creators of Click & Send, as Chief Operating Officer and introduced online shipping to USPS leading to its highly successful Click-N-Ship application. He served DHL Global Mail Americas as VP Strategy and Business Development.

As consultant, John served PricewaterhouseCoopers’(PwC) postal practice as thought-leader on strategy projects for USPS; including the Expedited Packages Business Plan that created Parcel Select; International Business Unit Strategic Plan that created the Postal Service’s first-ever competitor alliance with DHL and its innovative co-branded express product Global Express Guaranteed; as well as PostOffice Online. For the USPS-OIG, John served as contract consultant thought-leader on USPS parcel strategy, retail strategy, intellectual property strategy and digital mail strategy. He co-authored the whitepaper “The Postal Service Role in the Digital Age – Expanding the Postal Platform” with OIG economists.

Private sector clients have included industry leaders Pitney Bowes, FedEx, DHL Global Mail, Neopost, Aramex, as well as many small firms and start-ups.

John is a frequent speaker at international postal conferences, e.g. PostalVision 2020, PostExpo, World Mail & Express. He has published OpEds on postal reform in The Hill, has been interviewed as a postal expert on NPR Marketplace, CNBC, eCommerce Bytes and has authored articles in numerous trade journals, e.g. World Mail & Express Review, e.g. “Customs Clearance: Can There Ever Be a ‘Level Playing Field?”

Mr Callan is active in industry trade associations; Association for Postal Commerce (PostCom), Parcel Shippers Association (PSA), International Mail Advisory Group (IMAG), Global Address Data Association (GADA),). He served on the US Dept. of State Advisory Committee on International Postal and Delivery Services (FACA) from 2009 – 2013.


Mike Comstock, Executive Director at UrsaMajor Associates

Mike is a seasoned executive with over 30 years of broad management experience. Starting with DHL Worldwide Express in its formative days, Mike played a pivotal role in many aspects of the company’s evolution both in the US and globally. He held numerous positions with DHL in operations and general management with the responsibility for over 3000 staff. His corporate staff experience includes numerous leadership roles as Senior Vice President of Business Systems Development, Senior Vice President of E commerce, and Senior Vice President of Corporate Strategy. Mike has been a key member of numerous DHL global steering groups including Operations, Information Technology and ECommerce.

Originally in conflict with postal operators worldwide, DHL’s relationship with the posts evolved into a cooperative state culminating with the purchase of DHL by Deutsche Post. Bolstered by this new spirit of collaboration, Mike was the DHL architect of the innovative Global Express Guaranteed service developed and implemented jointly with US Postal Service.

Mike is the co-founder of two consulting firms; Ursa Major Associates, LLC, a strategy consulting firm specializing in express, postal and logistics business transformation and outsourcing and Global Online Trade Solutions, LLC, which provided clients with the capability to move efficiently into global markets by addressing the barriers that complicate cross border trade.

Consulting clients include Pitney Bowes, FedEx, DHL Global Mail, Innovapost, Triangle Management Services, Swift Optics, Rincon Technologies, InterSchola, and ShippingEasy.com

Mike also held the position of Vice President of Operations for TestMart, an online marketplace for electronic test and measurement equipment. Mike also was the General Manager-Americas for Borderlinx, a Belgium based startup which facilitates cross border eCommerce.

Chris Cusso

Chris Curro, Engineering Student at Cooper Union

Chris Curro is a third year electrical engineering student at The Cooper Union for the Advancement of Science and Art. Together with Henry Wang, he created the Rapid Packing Container, an innovative packaging solution, as a part of The Cooper Union’s inaugural Invention Factory program, a six week intensive competition focused on innovation. Chris believes in taking the approach of mixing disparate disciplines to create innovative solutions for any type of problem. Aside from his interest in packaging, Chris also maintains a significant interest in signal processing and communication theory.


Ulisse del Gallo, Poste Italiane, IT Demand Management and Business Development for the International and Government markets

In this role he is involved in developing solutions with Poste Italiane’s international partners, and in developing new business initiatives. He has worked as CIO in Postel (a Poste Italiane subsidiary focused on document management solutions and business services) managing the Italian National Census of 2011 and the Post Office Digitalization project, among others. He previously worked with Accenture within the Postal Industry, and in that role he worked on the implementation of several integrated services for Poste Italiane and other postal operators, focusing on the Postal business transformation.


Ruth Goldway, Chairman of the United States Postal Regulatory Commission (PRC)

Ruth Goldway was appointed Chairman of the US Postal Regulatory Commission by President Barack Obama on August 6, 2009. She was first appointed by President Clinton in April, 1998 to the predecessor agency, the Postal Rate Commission, and twice reappointed by President George W. Bush, most recently in 2008 to serve a third term ending in November 2014. She is the longest serving, full-time, Senate-confirmed Presidential appointee within the Executive Branch of the United States Government. The Postal Regulatory Commission oversees the performance and accountability of the U.S. Postal Service, the world’s largest post and the second largest civilian employer in the United States.

Chairman Goldway has presided over the Commission during a time marked by a record caseload and the implementation of new postal laws and regulations. On her watch, the Commission has issued a number of major decisions including the first Exigency Rate Case, the first Non-Compliance Determination, and Advisory Opinions on Post Office Station and Branch closings, and on Five Day Mail Delivery. She has made transparency a priority, establishing a series of monthly Commission public meetings, which are webcast live, and the publication of a quarterly report on rate and service inquiries. The Commission has responded to hundreds of Postal Service proposals including Rate Requests, Market Tests and Experimental Products and Negotiated Service Agreements, and has carried out its statutory International responsibilities.

Ms. Goldway is a founding member and co-Chair of a networking and mentoring organization, Women in Logistics and Delivery Services (WILDS). She has lectured on the role of women in government, Finnish culture and society, urban planning, and consumerism at universities and professional associations throughout the world.

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Jeremy Grant, Senior Executive Advisor for Identity Management at the National Institute of Standards and Technology (NIST)

Jeremy Grant joined NIST in February, 2011 to lead the establishment of a National Program Office to implement the National Strategy for Trusted Identities in Cyberspace (NSTIC).

Mr. Grant comes to NIST with a diverse background and deep understanding of identity and cybersecurity issues, having served in a range of leadership positions spanning government, technology firms and the financial services sector.  He is a graduate of the University of Michigan.


Walter Gritzner, Business Unit Manager KePol Logistics Solutions

Walter graduated as Diplom-Ingenieur (Master of Science) in electrical engineering with concentration in automation and control engineering. After his graduation he started working as an engineer focussing on semiconductor production.
Prior to being appointed to his current role at KEBA, Walter worked as senior project manager and key account manager in various fields including banking automation,
lottery systems and logistics solutions. His interests include travelling, hiking, collecting mechanical watches and playing ice hockey.

Jeff Jarvis

Jeff Jarvis, author of Public Parts: How Sharing in the Digital Age Improves the Way We Work and Live (Simon & Schuster, 2011) and What Would Google Do? (HarperCollins 2009), blogs about media and news at Buzzmachine.com.

He is associate professor and director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York’s Graduate School of Journalism. He is consulting editor and a partner at Daylife, a news startup. He consults for media companies and is a public speaker. Until 2005, he was president and creative director of Advance.net, the online arm of Advance Publications. Prior to that, Jarvis was creator and founding editor of Entertainment Weekly; Sunday editor and associate publisher of the New York Daily News; TV critic for TV Guide and People; a columnist on the San Francisco Examiner; assistant city editor and reporter for the Chicago Tribune; reporter for Chicago Today.


Richard Li

Richard Li, Sales & Marketing 4PX InfoTech

Richard graduated from University of Wollongong Australia with Master degree of Logistics and Supply Chain Management; he is seasoned and enthusiastic in cross border trade logistics and e-commerce supply chain whose expertise has added value to a diversity of organizations across a number of industries. He is in charge of Sales & Marketing of 4PX InfoTech, Operation Management of 4PX Express; and also the e-commerce committee member of Nation Development and Reform Commission (NDRC) People’s Republic of China.

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Glenn Lombino, Founder DigitaltoPrint.com

Glenn has over 25 years experience in international logistics in the following key roles: Formerly Managing Director of Citipost, where he was instrumental in the sale of the company to the Royal Mail.  Was Director of Sales and Marketing for Quick International, a privately owned transportation specialist.  Revenue doubled during his 5 years in charge, new services were launched and a total makeover of the sales function was implemented.  Prior to this Glenn was the President of SAS Distribution and Publishingreporting directly to the Post Office of Denmark and SAS Airlines, which in turn was owned by the Governments of Denmark, Sweden and Norway.  Glenn repositioned this company as the first wholesale mechanism in the international direct mail industry.  Revenues grew from $6 million to $42 million in 5 years.  Glenn started his management career with the Dutch based TPG Group.   Responsible for creating a global business with selling and operational facilities in over 30 countries with annualized revenues of over $250 million, branded then as TNT Mailfast. In 2002 Glenn founded digitaltoprint.com the first international hybrid mail company. In 2002 Glenn founded DTP which is today the world’s leading global hybrid print and mail company.  Today DTP has over 150 print sites in 40 countries and moves millions of images per month via its own bespoke document workflow platform called JUPITER.


David Loonam, Vice President of Product Management, Marketing & Postal Relations DHL Global Mail Americas

David Loonam was named Vice President of Product Management, Marketing & Postal Relations in February 2011.  In this position, David oversees product development for both domestic and international products for DHL Global Mail, Marketing initiatives and works closely with the U.S Postal Service.  Prior to attaining this position, David had been Vice President Product Management & Marketing & Commercial since Fall 2008 and Vice President of Product Development for the DHL@home residential parcel delivery service since late 2005.

David previously served as Vice President of Customer Service after joining DHL Global Mail in January 2005. In that role, he integrated the customer service groups of three separate companies after Deutsche Post DHL merged them to form DHL Global Mail in 2004. David had joined Deutsche Post DHL the previous year when DHL Express merged with Airborne Express, where he began his career in 1993. He was named Director of Postal Products in 2003 and relocated to Florida, home of DHL Express’ U.S. headquarters. His focus at that time was continuing to expand both DHL’s partnership with the U.S. Postal Service and the company’s residential shipping services.

David holds a B.A. in History from Central Washington University.


Nagisa Manabe, USPS Chief Marketing and Sales Officer, Executive Vice President

In this role, Manabe is responsible for all domestic and international products marketing, development and management. She is also responsible for the Postal Service Pricing, Channel Access, Global Business, Sales, Secure Digital Solutions and Stamp Services organizations.

Prior to her current role, Manabe served as vice president of New Growth Platforms at the Coca Cola Company. Before that, she was the vice president of Marketing for Diageo Guinness USA, the beer and malt beverage division of Diageo, a leading worldwide spirits, wine and beer company.

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Bruce Marsh, Deputy Assistant Inspector General for Research at the Risk Analysis Research Center (RARC) in the Postal Service’s Office of Inspector General

Bruce oversees the Center’s research portfolio and the publishing of a wide range of white papers on transformative, strategic and economic issues impacting the Postal Service and the broader industry.  Previously, he led the Center’s Communications Futures Directorate, researching the Postal Service’s role in the digital age and developing a potential strategy for the organization.  He is a former program manager with the Global Business Group at the United States Postal Service focusing on multilateral and bilateral agreements, international letter-post rates, and quality of service. He also has extensive Capitol Hill experience having served on the staff of current House Minority Whip Steny Hoyer from 1997 to 2001.

He holds a B.A. from Wake Forest University and an M.A. in International Economics and American Foreign Policy from the Johns Hopkins University School of Advanced International Studies (SAIS). He is a past Board Member of Young Government Leaders (YGL), and a co-founder of Emerging Postal Leaders (EPL), a group at Postal Service Headquarters dedicated to networking and professional development.

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John Mashia,  President & Chief Operating Officer of IMS, Inc

Mr. Mashia has held this role since January 1, 2011 and is responsible for all day to day operations of the organization.  Under his tenure, Mr. Mashia has led IMS, Inc. to both double-digit top line Revenue Growth and Double Digit EBITDA growth.

Prior to this, Mr. Mashia held numerous Executive positions with IMS, Inc. in various capacities, most recently as Executive Vice President.  Mr. Mashia also serves as a member of IMS Inc.’s Board of Directors, is on the Board of Directors of the Printing Industries Association, and is an active member of numerous other industry associations.

In 2012 Mr. Mashia was voted as one of the “top 40, under 40” business people in Central New York and was recognized as one of the top young executives in America by World Wide “Who’s Who.” Mr. Mashia received a Bachelor of Science Degree in Business Management from Providence College in Providence, Rhode Island.  Currently he resides in Skaneateles, New York.


Randy Miskanic, Vice President, Secure Digital Solutions at the USPS

In this role, Miskanic will lead the Postal Service investments in digital product development and more closely align our innovation strategy with customer demand for secure digital communications and experiences. This is an important aspect of extending the trusted and secure aspects of our brand into our digital innovations and future offerings — and his credentials as a senior federal law enforcement officer help reinforce this commitment. He reports directly to the chief marketing and sales officer, executive vice president.

Prior to his current role, Miskanic served as the deputy chief inspector of the United States Postal Inspection Service (USPIS). In this capacity he was responsible for investigative and security programs impacting the Postal Service and the postal sector. Miskanic led our strategic approach to the prevention and investigation of identity theft and fraud offenses in the physical and digital arenas. During this time, he significantly advanced the capability of the USPIS to conduct cyber investigations, respond to malware and network attacks and analyze digital evidence. He also guided the USPIS’s efforts to build a robust cyber response and investigative capability through partnerships with the Carnegie Mellon University’s Computer Emergency Response Team Coordination Center and other federal government and private sector partners. Miskanic spearheaded an initiative that resulted in the protection of thousands of U.S. citizens from exposure to fraud through the seizure of over $1 billion in counterfeit financial instruments destined to individuals in the United States.

Andre Pharand

Andre Pharand, Senior Principal in the Accenture Global Postal Practice.

He has more than 16 years  of experience leading efforts related to growth and diversification strategies, customer centricity, regulatory impacts, large transformations and organizational restructuring and operational excellence. He has expertise with shipping and time-definite products, transactional mail, direct marketing, digital mail, global trade and channel strategy. Pharand has helped clients across six continents and is based Miami, in the United States. He speaks four languages. Prior to joining Accenture, he was a director in sales and marketing at Canada Post.

Charles A. Prescott 

Charles has spent his career in international corporate, securities, finance, and new country development law and projects.  During his career he has worked in law firms in Tokyo and New York and has been in-house corporate counsel with privately-owned Continental Grain Company and publicly-listed The Reader’s Digest Association, Inc. Following this, he was Vice President, Global Development at the Direct Marketing Association, Inc., of the United States.  The DMA is the largest trade association in the world for businesses interested in interactive and database marketing.  Since leaving the DMA in 2008 he has continued to represent his several constituencies in numerous US government and international bodies, including the US Department of Commerce, the State Department, the International Chamber of Commerce and the Universal Postal Union. He has served on the Board of Directors of FEDMA (Federation of European Direct and Interactive Marketing) and currently serves on the board of advisors to the Interactive Media in Retail Group in the UK. He also serves on the board of directors of the Direct Marketing Association, Inc. as chair of the Governance Committee.

He represents the Global Envelope Alliance at the Universal Postal Union where since 2004 he has served as Chairman of the Consultative Committee, which consists of private sector associations and organizations with interest in the international postal network, including competitors, customers of and suppliers to the posts world-wide.

As a consequence of his at the UPU, he has developed an expertise in postal operations and regulation, domestically and internationally.   His special interests are in postal evolution and digital migration, hybrid mail, and postal fundamentals regarding the business and importance of postal address data and other geolocation data. As a consequence of this last interest, in 2010 he founded the Global Address Data Association, a trade association and advocacy organization dedicated to promoting access to postal and other data and promotion of address infrastructure development in the developing world.  He consults with mailers, potential postal partners, and companies active in the international postal, express and logistics businesses.

He is affiliated with the international legal network Lucerna Juris, a network of data protection lawyers in Europe. He publishes a periodic newsletter, The Prescott Report, covering international postal, trade, environmental, privacy and consumer protection issues and maintains two websites,www.prescottreport.com and www.globaladdress.org.


Andreas Raptopoulos, Founder and CEO of Matternet

Matternet uses lightweight, electric UAVs capable of transporting 2kg packages between landing stations in automated micro-transportation networks.

Matternet networks will be set up in places with poor road infrastructure in the developing world to enable the delivery of vaccines, medicine and diagnostics; in congested cities in the emerging and developed world for courier and small goods transportation; and in places affected by natural disasters for first response.

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Steve Rifai, Managing Director in charge of sales, business development, and business services at Endicia.

Endicia’s electronic postage solutions make it more manageable and affordable to ship and mail through the U.S. Postal Service®. Endicia’s solutions have helped thousands of large and small businesses print more than $11 billion in postage. Steve has over 24 years of experience in the software industry. Prior to joining Endicia in 2000, Steve served as the CEO of Centric Engineering Systems. He holds a Ph.D. in engineering from Stanford University, and he has authored numerous technical journal articles.


Genna Sankin, Business Development activities at Blippar
In the US.  Blippar is the first mobile visual discovery app and platform that empowers brand and media owners to connect with their consumers in new ways, enabling interactive and augmented reality experiences on mobile devices and, most recently, wearable devices (via Google Glass).  Blippar started in the UK and launched in the US in Aug 2012; within the first year and a half, the Blippar BD team has secured partnerships with Fortune 500 companies and major players across all industry verticals.
Prior to Blippar, Genna was an Equity Research Analyst covering Digital Advertising and E-Commerce companies at Credit Suisse, where her responsibilities included competitive analysis, ongoing dialogue with management teams and vetting companies for capital market transactions.  Genna holds a BA from Tufts University and a MBA from Columbia Business School.
In her spare time, Genna is a co-organizer of the New York chapter of House of Genius, which is an organization that hosts intimate events with curated thought-partners to help entrepreneurs think through challenges to and opportunities for growth in their businesses.

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James W. Sauber, Chief of Staff at the National Association of Letter Carriers (NALC)

James is responsible for coordinating the research, collective bargaining, public policy and legislative activities of the union at the direction of NALC President Fred Rolando and on behalf of the union’s 275,000 members. He joined the staff of the NALC as an economist in 1985 and served as the union’s research director for 16 years. He has participated in seven rounds of collective bargaining with the United States Postal Service. He currently serves as the Vice Chairman of the Employee Thrift Advisory Council and represents the NALC as an executive committee member of UNI Global Union (UNI), a Swiss-based global trade union federation comprised of hundreds of affiliated postal unions representing four million postal workers around the world. He has a bachelor’s degree from the University of Michigan and a master’s degree from Johns Hopkins University.

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Martin Schwarz, Global Account Manager KEBA AG

Martin holds a masters degree in political science from Salzburg University and a
certificate in informations systems management from Harvard University.

After his graduation he started working as a project manager in telecommunications
followed by a year-long experience as an account manager for information
technology in the public sector.

Martin joined KEBA in 2011 as a global account manager for banking automation and
logistics solutions.

 Kent Smith

Kent Smith, Research Director for UrsaMajor Associates.

He has 38 years of experience in the mailing and postal industry, including service as the Postal Service’s Manager of Market Research and Manager, Strategic Business Planning. He has presented to the USPS Board of Governors, the Executive Committee, the National Postal Forum and at several industry conferences, including the Envelope Manufacturers Association and the Inkjet Summit.

Kent has introduced new approaches to market research and strategy development to the USPS, and now works with others to apply research-based analysis to industry issues.


Peter Somers, is a member of the Executive Committee of bpost, the Belgian postal operator, and Chief Executive Officer of bpost International.

Responsible for international mail & parcels at bpost, he is now actively working on a renewed strategy for the international expansion of bpost International. Increased competition caused by the liberalisation of the European postal market is a serious challenge that he believes calls for new strategic thinking, tactical action and operational conduct.

Peter Somers is a seasoned international logistics director with more than 20 years experience from executive positions in leading transport and distribution companies in Belgium, the Netherlands and the United Kingdom, providing him with in-depth expertise in designing and implementing distribution systems. Peter joined bpost in December 2000 as Managing Director of DeltaMedia SA/NV, and as Director Press Distribution.
After having successfully redesigned and implemented a new and efficient distribution system for newspapers, magazines and non-addressed mail, he was appointed Managing Director of bpost international in June 2002. He retained the position as Managing Director of DeltaMedia until 2004. He became a member of bpost’s Executive Committee in 2007.

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Matt Swain, Director for InfoTrends

Matt Swain is a Director for InfoTrends, the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. He is responsible for driving global research and consulting initiatives in the customer communications and document outsourcing markets. As a result of his extensive research and ongoing coverage, Mr. Swain brings valuable market perspective to his clients. He is also a frequent speaker at industry events, including presentations in Asia, Eastern and Western Europe, and throughout North America. Mr. Swain received a Bachelor of Science in Imaging and Photographic Technology, as well as a Master of Science in Print Media from the Rochester Institute of Technology.

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Matthew Sweeny, Founder and CEO of Flirtey

Matthew is founder of Flirtey, which is a world leader in autonomous aerial delivery. Flirtey launched in Australia, which was the first company in the world to allow commercial applications of unmanned aerial vehicles. Flirtey’s vision is to bring real time delivery of online purchases, to wherever you are now, using it’s fleet of Flirteys.

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Jim Thompson, Director of Innovation in Secretary of State’s Office for Global Partnerships and Innovation.

Jim is responsible for launching innovative diplomacy initiatives in the Department, building new partnerships for the Secretary and managing the Department’s major corporate relationships.  Jim previously served as the Director for Partnerships and Innovation on the National Security Council at the White House in 2012, where he authored the Building Partnerships Best Practices Guide.  He is the former Acting Director of the U.S. Agency for International Development’s (USAID’s) Global Development Alliance.  Jim has over 20 years of Government experience, previously serving as a USAID Food for Peace Officer, Program Officer and as a Contracting Officer at both USAID and at the U.S. Department of Energy.  He has extensively used his acquisition and assistance experience to create new public-private partnership models.

Jim is a frequent speaker on partnerships and has taught management and partnership courses throughout Africa, Latin America and Europe. Jim was a Rotary Ambassadorial and completed his Master of Arts in Political Studies at the University of Auckland, New Zealand.  He lives with his husband and twin boys in Washington, D.C.

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 Elmar Toime, Chairman Postea

Elmar Toime is an independent advisor to the postal sector based in London.  He is chairman of Postea, a postal technology group incorporated in 2006 and a member of the Supervisory Board of Deutsche Post DHL, the world’s leading logistics company.  Elmar was the chief executive of New Zealand Post Limited from 1993 to 2003 and Executive Deputy Chairman of the Royal Mail Group from 2003 to 2004, a position that included roles as chairman of the management board and chairman of GLS, a European parcels group.  Elmar has been recognised in a life-time achievement award for leadership in the postal industry.  Born in Italy, Elmar grew up and was educated in Melbourne, Australia and has qualifications in Science and in Economics from the University of Melbourne.


MARK TONNESEN, Senior Vice President and Chief Information Officer at EA.

Prior to EA, Mark was a CIO at McAfee, Logitech, and Cisco.  His efforts led to a zero data center footprint in the delivery of IT services to the enterprise.  In addition, he has been responsible for the On-line gaming platform serving over 300M gamers per day.  His expertise in scaling out development and production 24×7 services to consumers has been key to EA’s growth in on-line business.  Mark Tonnesen is an experienced executive in transforming both business and IT functions by delivering innovative solutions key to driving growth.  Throughout his several leadership role, he delivered on both small and large-scale business and technology architecture programs. His efforts led to a zero data center footprint in the delivery of IT services to the enterprise.  His knowledge is business and systems have achieved improvements in both business and systems efficiencies, improved competiveness, and increased business resiliency.

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Kelly Thresher, Public Policy Analyst within the Risk Analysis Research Center of the Postal Service Office of Inspector General

Kelly will complete her JD from George Mason University School of Law, Arlington, Virginia in May 2014.

Within the Risk Analysis Research Center, Kelly is a member of the Customer Segmentation team.  This team employs market research to better understand the wants and needs of different stakeholders within the postal value chain. Kelly‘s projects include identifying ways to make mail relevant to consumers in an increasingly digital age, more engaging for  young consumers, as well as exploring what American’s want and need from the Postal Service. Much of this work has had a digital focus, exploring the utility of technological innovations like augmented reality and Near Field Communication with mail pieces.

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Henry Wang, Engineering Student at Cooper Union

Henry Wang is currently in his junior year of studying mechanical engineering at The Cooper Union for the Advancement of Science and Art, a small, rigorous institution in Manhattan’s East Village. During the summer of 2013, Henry participated in a new program at Cooper Union focused on the invention process. As part of the six week program, Henry partnered with his fellow student Chris Curro, and the team went on to invent a new type of cardboard carton, the Rapid Packing Container. This new container presents several advantages over traditional cardboard boxes, including tool-free opening, reduced material consumption, and increased packaging speed. Aside from his scholastic life, Henry is an avid violin performer and DIY enthusiast.


Philip J. Warker, Senior Policy Advisor, Transportation and Cargo, U.S. Department of Homeland Security

Philip Warker currently serves as a Senior Policy Advisor for Transportation and Cargo in the Office of Policy at the US Department of Homeland Security.  In this role, he advises senior officials on the development, analysis and execution of Homeland Security policy related to cargo, transportation and border security.

Prior to this appointment, Mr. Warker served as a Senior Advisor in the Departmental Office of International Affairs, where he directed Latin American affairs and collaborated globally to help secure the international postal supply chain.  Prior to this, he served as the Deputy Border Coordinator for  Mexico at US Customs and Border Protection.  Mr. Warker also provided his leadership to a number of  branches at Customs and Border Protection, including Export Control, Manifest and Conveyance, Cargo Control, Cargo Release, and International Advisory Programs.  He also served as the Port Director in Portland, Maine and was the Manager for European Union Affairs and the Program Manager for International Mail.

Mr. Warker’s work experience outside Homeland Security includes serving in a number of international affairs and operational roles at the US Postal Service, including an assignment at the Universal Postal Union in Bern, Switzerland.   He was responsible for international negotiations and oversaw a variety of logistics programs.  He also served as an Economist at the US Department of Labor.

Dave Williams sq

Hon. David C. Williams was sworn in as the second independent Inspector General (IG) for the U.S. Postal Service on August 20, 2003

Williams is responsible for a staff of more than 1,100 employees — located in major offices nationwide — that conducts independent audits and investigations for the largest civilian federal agency that has $67 billion in annual revenues, a workforce of 574,000 employees and contractors and nearly 32,000 retail facilities.

The office is under the general supervision of the nine Postal Service governors and is not subject to any other Postal Service supervision.

In July 2011, Williams was appointed by the Obama administration to serve as Vice Chair on the Government Accountability and Transparency Board. The Board will develop plans to enhance transparency in federal spending and root out and stop waste, fraud, and abuse in federal programs.

In his last position, Williams served as the Deputy Assistant Administrator for Aviation Operations at the Transportation Security Administration (TSA) from August 2002 until August 2003, where he managed the Aviation Inspection Program at federalized airports.

Williams has served as IG for five federal agencies. He was first appointed by President George Bush to serve as IG for the U.S. Nuclear Regulatory Commission from 1989 to 1996. President William Clinton next appointed him IG for the Social Security Administration from 1996 to 1998, and then as IG for of the Department of the Treasury in 1998. In 1999, President Clinton named him as the first IG for Tax Administration of the Department of Treasury, where he directed a staff of 1,050 to detect fraud, waste and abuse. In 2001 President George W. Bush named Williams the Acting IG for HUD, while he was also serving at the Department of the Treasury.

Williams served in the U.S. Army Military Intelligence and began his civilian federal career as a special agent with the U.S. Secret Service. Moving up the career ladder, he served as Director of Operations in the Office of Labor Racketeering at the Department of Labor; the President’s Commission on Organized Crime; and as Director of the Office of Special Investigations at the U.S. General Accounting Office. Williams is the recipient of the U.S. Bronze Star and the Vietnamese Medal of Honor for service in Vietnam.

A native of Illinois, Williams graduated from Southern Illinois University, Edwardsville, Ill., and received his Advanced Degree in Education and a Masters in Education from the University of Illinois in Champaign, Ill. He also attended the U.S. Military Intelligence Academy, the Federal Law Enforcement Training Center and the U.S. Secret Service Training Academy.

Marshall Van Alstyne

Marshall Van Alstyne, an Associate Professor at Boston University and a Visiting Professor at MIT Center for Digital Business.

Marshall has made significant contributions to the field of information economics, covering such topics as communications markets, economics of networks, intellectual property, and social effects of technology. He designed and implemented one of the first projects to measure how affects the dollar output of individual information workers. He coauthored the first proof that a market could reduce spam and create more value for users than even a perfect filter. His MIT dissertation work introduced the concept of “cyberbalkanization,” describing how IT can integrate or fragment societies. As co-developer of the concept of “two sided” networks he has been a major contributor to the theory of network effects, a theory now taught in more than 50 business schools worldwide.

He has received NSF Career, IOS, and SGER Awards, five best paper awards, multiple patents, and his work has appeared in Science, Management Science, Harvard Business Review, Strategic Management Journal, and the popular press.

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