Academic Leaders Join Speaker Line-Up for Returns Event

“Return to the Future”

Registration Now OPEN!


July 25, 2018 (Arlington, Va.)  –  PostalVision 2020 and the Reverse Logistics Association (RLA) are excited to continue announcement of exceptional speakers and panelists for the upcoming “Return to the Future” one-day event to be held Thursday, September 20, 2018.  The event will feature a keynote presentation on the impact of emerging online technologies on product returns by Dr. Michael Galbreth, Head of the Dept. of Business Analytics and Statistics at the University of Tennessee’s Haslam College of Business.  In addition, the event will include introductory remarks by the Hon. David Williams, distinguished professor at the Schar School of Policy and Government at George Mason University. 

Dr. Galbreth’s research activities currently are focused on retail operations, consumer returns, sustainable operations and the interface between marketing and operations.  His research has been published extensively within the field of analytics and operations management, and he currently serves on the editorial boards of four leading research journals. Dr. Galbreth’s presentation will summarize several academic studies that address the management and reduction of consumer returns.  A primary focus will be on recent academic papers that analyze online shopping data to glean insights into how return rates are affected by various return reduction strategies.

The Hon. David Williams serves as a Distinguished Visiting Professor of Public Policy at George Mason University’s Schar School of Policy and Government. He served as Inspector General for the USPS from 2003-2016 and prior to that served as Inspector General for several federal agencies. Williams recently was nominated by the White House to serve on the Postal Service Board of Governors (confirmation pending).

“PostalVision has always held the efforts of our academic partners in the highest regard,” said PostalVision director John Callan.  “The Schar School has been a wonderful partner in supporting PostalVision’s events, and David has always been a visionary within the postal ecosystem who brings innovative thinking to the forefront.”  “Dr. Galbreth’s research on retail and returns will be an exciting addition to our Returns event agenda,” said RLA executive director Tony Sciarrotta.  “He is an exhilarating speaker with much information to share and we are pleased to have him as a keynote presenter at the event.” 

The event will be focused on the growing opportunities, challenges, innovations and more being seen with product returns and reverse logistics.  The event will be held at the Schar School of Policy and Government, Founders Hall, George Mason University, in Arlington, VA, from 8:00 am – 5:30 pm, with onsite reception to follow from 5:30 pm – 7:00 pm.  Sessions included in the one-day event agenda will cover topics such as an overview of the returns/reverse logistics supply chain, market trends, consumer & retailer perspectives, solutions from shippers and intermediaries, new technology and innovation in the ecosystem, new returns models and more!

More exciting speakers and panelists for the event will be announced in the coming weeks and will include representatives from academia, shippers/carriers and other supply chain businesses, retailers, and more!   If you are interested in participating as a speaker/panelist, please contact us.

For more information or to Register to attend the event, check out the PostalVision 2020 web site.  For information on sponsor and exhibit opportunities, contact John Sasso or John Callan.


galbreth_michael 2Dr. Michael Galbreth
Head, Dept. of Business Analytics and Statistics
Haslam College of Business, University of Tennessee

Michael Galbreth recently joined the University of Tennessee’s Haslam College of Business as the Pilot Corporation Chair of Excellence and the new Head of the Department of Business Analytics and Statistics.  He joins Haslam from the University of South Carolina, where he was a faculty member in the Management Science Department for the previous 12 years. His research on product returns and reverse logistics has been published extensively in leading academic journals.  As a part of his editorial roles at three top research publications, he frequently evaluates new and innovative research related to reverse product flows.


Dave Williams sqHon. David C. Williams
Distinguished Visiting Professor of Public Policy
George Mason University Schar School of Public Policy and Government

David Williams is a Distinguished Visiting Professor of Public Policy at George Mason University’s Schar School of Policy and Government. He served as Inspector General for the USPS from 2003 until his recent retirement in 2016. Prior to that, Williams served as IG for five federal agencies, including the U.S. Nuclear Regulatory Commission, the Social Security Administration, the Department of the Treasury, the Tax Administration of the Department of Treasury, and Acting IG for HUD, while he was also serving at the Department of the Treasury.


About the Reverse Logistics Association (RLA)

The Reverse Logistics Association (RLA) is a members’ driven, global trade association for the returns and reverse industry, offering information, research, solutions and services for Manufacturers, Branded, and Retail companies from Third Party Providers. Our goals are to educate and inform Reverse Logistics professionals around the world, and be the voice of the reverse industry.  For more information, visit


About PostalVision 2020

The PostalVision 2020 Initiative Mission is “to serve as an independent transformative cause that inspires imaginative thinking, stimulates provocative conversation and influences the reinvention of American Postal Services in 2020 and beyond.”  Since 2011, we have been engaging stakeholders from all across the postal platform and beyond in a critical conversation about what future generations should have in the way of Postal Services in America.  For more information visit


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