The unique value of the Postal Service to its business customers is not business-like operations. It is the combination of public and business services that provides a unique channel that has a special relationship with consumers. The mailing community should help the Postal Service maximize this relationship despite...

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Once again, legislators are attempting to “fix” the United States Postal Service. Various stakeholders are reacting to the most recent proposals in the Senate. The debate depends, in part, on your view of the real role of the Postal Service. The argument has been around for a while. This article attempts to...

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In the private sector, performance criteria is clear. We call it the bottom line (profits). We can look at profit performance over time, use various popular formulas (earnings per share, etc.), and we can compare it to other companies. While some firms can spin their results to the investment community for a while,...

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We Used to Wait

Posted in Featured, Next Generation, Points of View by  •  February 10, 2014

  A Generational Gap While watching the 2011 Grammy’s I noticed something interesting when the band Arcade Fire won album of the year. There was a clear divide in the room. Everyone over 40 had never heard of the band before. Everyone under 40 was excited to have a real modern rock band win album of the...

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Postal pricing supports a large and vocal specialized community. Elegant econometric models forecast volumes and sophisticated elasticity algorithms suggest mailer response to price increases. Intense debate surrounds the concept of price controls (with the belief that a stringent CPI cap on the lowest postage prices...

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